Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
avatar

Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Nov 19, 2014

Best Job I've Ever Had

Recommend
CEO approval
Business Outlook

Pros

This company is truly doing something to make the world a better place and I'm honored to be contributing to the mission of helping people everywhere find jobs and companies they love. Aside from all the awesome perks like a gym, catered lunch, unlimited vacation and the ability to bring my dog every day, I just love being at Glassdoor. I'm consistently in awe of the good ideas, smart people and a lovable culture we have here. One program I'm particularly impressed with is the extensive leadership training everyone goes through. It teaches us how to successfully communicate with one another. I've implemented learnings from this training in to other elements of my life and it's tremendously valuable.

Cons

The performance review process is wanting. After a performance review, regardless of whether or not it was positive, I always feel worse about my job. Compensation and titles are also a problem, based on recent new hires I know I would have a higher salary and title if I were recruited here recently or to a different team. There are two companies within Glassdoor: the B2C side (the darling) and the B2B side (the one with a bit of a rude culture problem).

5.0
Oct 26, 2014
Recommend
CEO approval
Business Outlook

Pros

Everyone here truly enjoys coming to work every day. I get to work with some of the smartest and most innovative people I have ever met. Very collaborative work environment, beautiful office and great company culture. There is an on site fitness trainer, workout classes, and gym. Generous amounts of food, free lunches, coffee & snacks every day. Lots of cute doggies around the office. People dress very casual in whatever is comfortable. Lots of fun company events and outings for people to bond. The company is fairly generous with supplies & technology for employees. It is an exciting time to join the company as we are expanding internationally & growing rapidly! Glassdoor is an industry leader in employer branding, which is a new and developing area for the recruiting industry. Sales team is selling something that we can feel good about, since it aligns with our mission. Accomplishments are recognized by teams, by the sales department, and at a company-wide level. The CEO even comes and hugs sales reps. Managers truly listens to employees and are always working to improve processes or solve problems. There is a lot of very hands-on training, so there is tremendous room for personal growth and skill development. The marketing team does killer campaigns to keep a healthy flow of inbound leads coming to the sales team. New SDRs get to work warm inbound leads, so you are usually cold calling people with some knowledge, interest or familiarity of Glassdoor. Tenured SDRs work outbound leads, which is great training on prospecting, getting to decision makers and navigating an organization. There are clear goals & room for growth. SDRs are promoted into Account Executive/Account Management roles. Quota is realistic and everyone is always willing to help others learn or grow. The team has clear rules of engagement that prevent overlap and promote fairness.

Cons

There is constant change as part of a growing company, which can lead to some over-communication. BCC and reply-all feature needs to be used less in email threads. Salesforce needs to be cleaned up since there is a lot of bad data. Some teams seem understaffed for the work load (such as IT and sales ops). The commute is kind of a pain unless you live in Marin, which most people don't. Right now, the company only compensates for people who commute via bus, but most people drive independently and pay a lot for bridge tolls. Not a lot of healthy food or options for people with allergies/dietary restrictions. Feels like some people are working 24/7 although everyone has different perceptions of work/life balance. Inbound SDRs are highly dependent on marketing campaigns, so any lulls in marketing make it harder to hit numbers. Some of the sales reps don't understand how to work with SDRs and should communicate or show more appreciation for our hard work. The office is a little crowded as the company is growing & the sales floor can get a little noisy.

avatar
Glassdoor Response
11y
Thank you so much for the review. The Sales Development team is a great source of talent for the Sales team. We are always working to make positive improvements based on your feedback. We will continue to focus on developing talent and building on our winning Sales culture.
5.0
Oct 28, 2008
Recommend
CEO approval
Business Outlook

Pros

The ability to work remotely, at home with non-scheduled hours....therefore, there is a great work / life balance!! This is the best work at home opportunity that I have found that is truly legitimate!!! The salary and PTO are above average, as well as the amount of paid holidays that are offered to part time employees as well as full time employees. Career advancement is huge since this is a start-up company that is growing rapidly. Management is approachable and willing to help grow and advance employee careers. Also, often times we are asked for our opinions to help improve the experience of glassdoor.com for the user....it makes me feel like management respects my opinon. Finally, I have found that it is fun reading about other people's experiences all day....sometimes I forget that I am actually working!!

Cons

I guess the biggest thing would be working 7 days a week to keep up with all of the data. Also, the work can be monotonous somedays doing the same "type" of analyzing for hours on end. Sometimes working remotely causes a lack of communication and a lack of team feeling. There is also not alot of feedback about job performance because of the lack of daily interaction with management. Finally, working from home is great, but not seeing other people can sometimes make you crazy!!!!

Viewing 196 - 198 of 1,113 Reviews

Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.