Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Aug 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Glassdoor is a company that leads by example. Transparency is a value that is regularly practiced by all levels at Glassdoor. Benefits are great as well - unlimited PTO with no guilt for taking days off and also things like ClassPass credits. The sales org has seen some change over the past year with crediting, quota structure and new products but there is still plenty of opportunity to overachieve. I genuinely like working with everyone at Glassdoor and they really do hire great people.

Cons

As with any company, sales can be tough in terms of riding the rollercoaster of success. Sometimes lines are blurred with Indeed responsibilities and they can dominate the sales process. There is still concern about where Glassdoor will fit in for the long term in the jobs/branding strategy.

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Glassdoor Response
2y
Thanks so much for taking time out of your busy schedule to write this review. I’m grateful for your hard work and unique perspective. Transparency is critical to us and it is incredibly gratifying to know that you see this value come to life in your daily Glassdoor experience and it’s something you expect of our leadership team. It’s a core value that we share. We also agree that the benefits are pretty great and I continue to be impressed by our People Team who continually looks for new ways to support our health and wellbeing from many different dimensions. Thanks for recognizing this. As a Salesperson, it sounds like you are finding ways to win and overachieve even when facing adversity. Well done! I can tell that you value your colleagues and are a problem solver. Not only is that an advantage for Glassdoor, but for our customers as well. We have been through a lot of change and as we continue on this journey together, I’m glad to know you’re on the team and will help us navigatewhat’s ahead, our Indeed relationship and bring our future strategy to life. Your feedback is a valuable component of our success. As we move toward FY25, we will continue to be transparent about our strategy and vision for the future including product development and monetization. Thank you again for your feedback. - Val Roush, VP of Sales & CS
4.0
Aug 22, 2023

Good Company, Great People!

Recommend
CEO approval
Business Outlook

Pros

Glassdoor has been amazing to work for! We have great benefits, unlimited PTO (which our managers actually encourage us to take and don't really care how much time we take off), and a caring/passionate leadership team.

Cons

Sometimes the vision for the future is a little blurry. We have expressed this to leadership, and they are already taking action on helping to provide clarity on this. Career opportunities for Success are a bit of a concern, and the pay isn't competitive.

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Glassdoor Response
2y
Thank you for taking the time to share your valuable feedback. I agree, I think our people are great and Glassdoor is a wonderful company. I’m glad to hear that your experience has been amazing and that the benefits support your work life. Our leaders are incredibly special and it sounds like yours are supportive, caring, strong leaders. I’m not surprised at all as I have the privilege of working with our CS Leader Team and am constantly impressed by their talent, kindness, spirit of fun and care. I could go on and on about our incredible CS Leaders. It sounds like I still have work to do clarifying our strategy and the career progression program. We will work on both areas. Regarding career opportunities, I’m sure you’re aware that the CS organization has a detailed career architecture today. We will continue to review this as our organization evolves. Currently, we are working on the Sales Career Architecture, but will review different organizations over time. This work will also include compensation review. Though I don’t have a timeline yet for this work, we will share it transparently when we do. In the meantime, I am glad that our CSMs have the opportunity to overachieve the variable component of their compensation plan and we are able to see a number of individuals be promoted each year. Thanks again for candidly sharing your perspective and concerns. I’m grateful for you and your transparency! - Val Roush, VP of Sales & CS
5.0
Aug 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Company culture established Transparent in sharing corporate decisions

Cons

Pay can be better but ok

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Glassdoor Response
2y
Thanks for your feedback! Glassdoor is always looking for ways to improve and we appreciate your time to leave your experience and thoughts. Thank you! - Britney, Talent Acquisition Partner
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Glassdoor has 1,268 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.