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      Glassdoor

      Part of Indeed

      Engaged Employer

      Glassdoor reviews

      3.9

      66% would recommend to a friend

      (1,113 total reviews)
      avatar

      Owen Humphries

      84% approve of CEO

      38% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Work/Life balance

      4.1

      Culture & values

      4.1

      Compensation and benefits

      3.6

      Career opportunities

      3.5

      Senior management

      Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      May 22, 2020

      Practice what you preach

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      My first experiences at Glassdoor were amazing.. The people were incredible and made GD what they were. The office culture was also great.

      Cons

      Glassdoor's goal's quickly changed as we lost much of our main leadership.. The new CEO and leaders built a false sense of hope and always claimed to be transparent with us.. It is not very transparent that we were given a 30 minute heads up that we would be jobless.

      avatar
      Glassdoor Response
      6y
      I want to thank you for sharing your feedback. I completely agree that the people at Glassdoor are truly incredible and no doubt make Glassdoor the company it is. And I’m glad that was your experience as well. Unfortunately, the coronavirus pandemic and resulting economic crisis had a drastic impact on our business, which forced us to make some really difficult decisions. I’m truly sorry we were in a position to have to say goodbye to so many talented individuals and that you were among them. The world has never seen a pandemic and crisis like that caused by COVID-19. As we saw this crisis impact our business, we endeavored to share this information with the company during our Monthly All Hands, where we did say that we’d seen declines across our business. I hear your feedback that you feel we gave a false sense of hope. That was not our intention and this feedback is something I will consider going forward. Glassdoor is still here for you and we truly want to help. Please stay in touch and let us know if we can help support you. Christian CEO, Glassdoor
      5.0
      Oct 28, 2019

      Found a job and company I love

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Learning opportunities: I feel tremendously lucky to be in a job where I learn something new everyday and where my team encourages me to experiment, learn and develop. I was also able to switch teams internally and I'm very thankful to my managers for giving me the opportunity. - Mission: I joined Glassdoor because I believe in the mission and it's kept me motivated to tough it out during rough patches at work. Almost every employee can recite the company mission word-for-word and it feels so great to hear positive stories from users who've been helped by our work. - Manager/leadership: My manager is great, constantly gives me good feedback and advocates for us constantly. I have a lot of confidence in my department leadership; I feel like they really take our feedback to heart. - People & culture: The people are great and the culture is very welcoming and friendly. I really enjoy working with my team and have a lot of respect for the teammates, mentors and leaders I've met here. - Work/life balance: My manager & team leaders very actively promote flexibility, making sure we can WFH when needed or that we aren't checking email when on vacation (unlimited PTO too!).

      Cons

      - Small company with growing pains: We're working on getting processes and operations in place to scale, but there are definitely growing pains—priority pivots, under-resourcing, immature formal mentorship/training, etc. - Technical growing pains: There's also growing pains on the technical side. Data accessibility is a constant issue—#1 day-to-day frustration for me. - Post-acquisition plan: I think we're still finding our footing. There's been a fair amount of turnover as we reorient towards the next big milestone. - Experience varies by team: While some teams are doing great, others are struggling. It can be slow to rectify under-resourcing because of budget, management, etc.

      5.0
      Jan 15, 2019

      Glassdoor takes cares of its employees and their families!

      Senior mid-market sdr
      Recommend
      CEO approval
      Business Outlook

      Pros

      This review is long overdue. Since I started with the company, I have felt a strong connection to our values and a deep desire to grow with Glassdoor. Local leadership is approachable and always willing to hear our ideas (and float them upwards when they are good ones!) Growth is possible as long as you continue to put in hard work month after month. Quota is challenging, but achievable, which is the whole point of having a sales quota. The benefits for working parents are abundant: GREAT maternity leave, with 100% coverage AND commission compensation (this is unheard of!); flexibility with working from home when needed, and a culture of great people who love your children and embrace them as part of the Glassdoor family. The people who work at Glassdoor truly make our company as wonderful as it is. I am excited to come to work and see friends everyday. Glassdoor has some of the best talent in the workforce and it shows. There are TOO many people here to learn from! I haven't even considered any outside opportunities since I have been here because Glassdoor is a company that truly cares about you and your family. THAT, for me, is why I remain loyal to this company and I am looking forward to growing my career here.

      Cons

      At times, it can feel like SDRs are not as important or valuable to the company. Recently, however, leadership has been giving our SDR team shoutouts and if we continue to do that, it will add to the value we bring to the company. SDRs are usually the first voice or outreach to many companies, so investing in more training can improve sales and ROI over time. Sometimes it can be challenging working directly with teams in Mill Valley as a lot of communication is improved via proximity. We are, however, given plenty of tools to help improve this challenge.

      avatar
      Glassdoor Response
      7y
      It's great to hear your perspective, thanks for taking the time to leave this review. SDRs are a critical part of our go-to-market operations. We quite literally couldn't survive without you. I agree that our benefits are great and Glassdoor is a wonderful place to be a parent. I'll work on continuining to recognize the hard work of this team. SDRs are the future stars of our sales team and should be valued as such. Thanks again for the feedback. - Kate, SVP Sales
      Viewing 223 - 225 of 1,113 Reviews
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      Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.