Global Blue reviews

3.7

68% would recommend to a friend

(261 total reviews)
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Jacques Stern

80% approve of CEO

63% positive business outlook

Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

261 reviews
1.0
Mar 12, 2025

Product Driven Mess

Recommend
CEO approval
Business Outlook

Pros

Cool people who want to connect personally.

Cons

There are significant challenges within the company related to management effectiveness and collaboration. In particular, the product management team sometimes struggles to establish clear and efficient workflows, which can complicate processes for the engineering team and lead to solutions that do not meet end-user needs. Additionally, some engineering managers appear to prioritize their own perspectives over team collaboration, which may contribute to a lack of cohesion with product management. It's essential that we work together more effectively to foster a constructive environment that promotes the best outcomes for both engineers and end users.

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Global Blue Response
1y
Thank you for your thoughtful feedback! We understand the importance of strong collaboration between engineering and product teams. We agree that there always space for improvement, and we are always actively working on improving communication and alignment between the two functions to streamline workflows and enhance cross-team collaboration. We also appreciate your feedback on the need for a balanced team structure and are always looking for ways to improve efficiency - your input is valuable and while this is the first time we receive this particular feedback, we will certainly take it into consideration as we embark on the new exciting journey with Shift4!
5.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

HR department on very high level, clear communication, very professional recruiting process amazing and helpful Customer Service teamleaders I have the best experience with Global Blue great company with an excellent working environment

Cons

no cons from my side

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Global Blue Response
1y
Thank you for taking the time to share your experience with us! We’re so happy to hear that you had a positive experience during your time at Global Blue. It’s great to know that you found our HR department to be professional, and that the communication and recruiting process met your expectations. We’re also thrilled that our customer service team leaders made such a positive impact on your experience. Your feedback means a lot to us, and it’s a pleasure to hear that the working environment stood out to you. We wish you all the best moving forward and hope your future endeavours are just as rewarding!
4.0
Feb 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly working environment with nice colleagues across the region.

Cons

Pay is below average in comparison to the market based on inflation rate for increase or promotion only.

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Global Blue Response
1y
Thank you for taking the time to share your feedback. We’re glad to hear that you appreciate the friendly working environment and the collaboration with colleagues across the region. Ensuring our compensation aligns with market standards and reflects local conditions is important to us. Your feedback reinforces the need for continuous review and improvement in this area. We truly value input like yours as it helps us create a better workplace for everyone. If you have additional suggestions, we encourage you to reach out to your manager or HR team. Thank you again for your insights!
Viewing 28 - 30 of 261 Reviews

Glassdoor has 374 Global Blue reviews submitted anonymously by Global Blue employees. Read employee reviews and ratings on Glassdoor to decide if Global Blue is right for you.