Global Blue reviews

3.7

68% would recommend to a friend

(261 total reviews)
avatar

Jacques Stern

80% approve of CEO

63% positive business outlook

Global Blue has an employee rating of 3.7 out of 5 stars, based on 261 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Global Blue employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

261 reviews
4.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Clear and strong leadership - Professional and kind co-workers - Team spirit - Hard work is rewarded - Flexible working encouraged - Great international exposure

Cons

- Roadmaps can get blocked meaning slower than hoped releases.

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Global Blue Response
1y
Thank you for taking the time to provide such thoughtful feedback. We’re glad to hear that you value our leadership, the positive team environment, and the recognition for hard work, as well as the flexibility and international exposure offered at Global Blue. We also appreciate your insight regarding the roadmap challenges and the need for increased technical resourcing to support a consumer focus. We are continuously striving to improve processes and ensure that our teams have the support needed to achieve their goals efficiently. Thank you again for your contributions and valuable input.
4.0
Feb 21, 2025

Good life balance

Recommend
CEO approval
Business Outlook

Pros

Works remotly mostly of the days going only twice per month to the office

Cons

Company sometimes let to be influenced by others companies move

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Global Blue Response
1y
Thank you for taking the time to share your feedback and for being a part of Global Blue for the past few years. It’s great to hear that you appreciate the flexibility of our remote work policy—we’re committed to supporting a healthy work-life balance for our team. We also acknowledge your concern and are always striving to make thoughtful decisions that reflect our values and benefit our employees. Your input is important, and we’re grateful for your perspective as we continue to grow and improve together.
1.0
Feb 20, 2025

Toxic environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great place to test your patience and resilience; if you can survive here, you can survive anywhere.

Cons

- Toxic environment (gossip, harassment, and the list goes on). - Poor management (lacks strategic vision and direction, relying on outdated management styles, excessive micromanagement, and a clear lack of technical expertise). - Salaries are significantly below market rates, especially considering the heavy workload. - No prospects for advancements in the company, some people have been in the same role for over 20 years. - The French team severely lacks diversity, with very few young professionals and fresh perspectives being brought in. - Incompetent HR department, serving only as an administrative function—and even that is poorly managed.

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Global Blue Response
1y
Thank you for sharing your feedback. We acknowledge the topics you have raised and want to assure you that we are already working closely with our teams to address these areas as a part of our HR strategy and attention to our people. Your input is invaluable in driving meaningful change, and we remain committed to fostering a positive and supportive workplace for all employees. If you’d like to discuss your concerns further, we encourage you to reach out to our HR team. Thank you for your contributions to Global Blue.
Viewing 31 - 33 of 261 Reviews

Glassdoor has 374 Global Blue reviews submitted anonymously by Global Blue employees. Read employee reviews and ratings on Glassdoor to decide if Global Blue is right for you.