Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 887 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 802 reviews)); "Very professional and a great team" ((in 523 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 462 reviews)); "People and the culture is great" ((in 360 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 918 reviews)); "managers were rude and inflexible" ((in 646 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 513 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 498 reviews)); "So much favoritism goes on promotions go to the people who are most liked not who works the hardest" ((in 222 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

1.0

Apr 25, 2017

Awful avoid at all costs

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

The staff discount and the holiday time off you get

Cons

Crazy hours overtime, which you don't get paid for, unrealistic targets, hostile envoirment

2.0

Mar 6, 2017

Zero Work Life Balance & Flexibility

Human resources manager- us support office

Recommend

CEO approval

Business Outlook

Pros

Great PTO Opportunity for Growth & Lateral Movement Laid Back Work Environment Great Colleagues

Cons

No Work-Life Balance- expectation is to start early, work late, and travel a lot. Very difficult to start a family and stay here. Zero Flexibility with Work Environment- no option to telecommute, even part time. Zero flexibility here even for internet-based job descriptions. Salary Not Competitive- lowest level of salary in the industry. This is across all corporate office functions, not just HR

2.0

Nov 10, 2016

Left a Sour Taste In My Mouth

Store manager

Recommend

CEO approval

Business Outlook

Pros

Good Pay Good Holiday Entitlement 25% staff discount Good sick pay benefits

Cons

Very high expectations VS lack of resources Poor Communication from area team Cannot take holiday allowance as it 'does not suit the needs of the business' Crazy hours + lots of weekend work (pretty much everyone) No work life balance (even though this is apparently encouraged) Lack of support from area team A lot of 'he said, she said' so not living by their values Have seen a lot of good people leave/take a length of absence due to stress Favouritism Lack of belief in people

Viewing 49 - 51 of 17,376 Reviews

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