Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 870 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 797 reviews)); "Team was great and motivating" ((in 518 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 472 reviews)); "Culture was good and inclusive" ((in 357 reviews))

What are the cons of working at H&M according to real employee reviews?

"Poor management and very cliquey at times" ((in 1301 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 908 reviews)); "managers were rude and inflexible" ((in 662 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 519 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 479 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

5.0

Oct 19, 2016

If you aren't Happy at H&M you are doing it wrong : )

Store manager

Recommend

CEO approval

Business Outlook

Pros

H&M is a values driven company that is fully invested in you and your development. They support you every day, they set you up for success, they encourage you to make mistakes and enjoy watching you learn from them. If you can't find happiness at H&M, you are doing it wrong.

Cons

Very few cons. Heavy work load with low amount of hours would be the only thing worth mentioning.

4.0

Jun 10, 2014

Fast paced environment where there is a lot of opportunity to move up if you want to stay in a store.

Department manager

Recommend

CEO approval

Business Outlook

Pros

Overall the company pays higher than average for retail and there is a lot of mobility in store to move up. You can be hired as a part time seasonal sales associate and become a manager in three years. There are opportunities to travel and support stores in other states and countries and all sales staff can earn vacation, wellness, and holiday pay

Cons

Opportunities to move out of a store into district/corporate are few and far between and oftentimes depends on who you know rather than merits. Due to the nature of the fast paced environment that is constantly changing, people who are good at their jobs tend to not get as many chances to travel because they are needed in store too much. Schedules change constantly and you are almost always working weekends and nights. There is not enough security support for staff and customer issues especially during busy weekends and holidays.

5.0

Mar 5, 2013

H&M is a very well organized company

Assistant designer

Recommend

CEO approval

Business Outlook

Pros

- very good opportunities to grow within the company - one of the best organized companies to work for in the world - everyone speaks good english

Cons

- some meetings are in sweadish

Viewing 52 - 54 of 17,376 Reviews

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Jobs at H&M

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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H&M

H&M reviews

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If you aren't Happy at H&M you are doing it wrong : )

Fast paced environment where there is a lot of opportunity to move up if you want to stay in a store.

H&M is a very well organized company

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