H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Dec 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Lunch and tea breaks, Good friendly staff.

Cons

Really bad work and home life balance, they do NOT appreciate the effort you put into your work, just expect you to work like a robot, big divide between floor managers and visual merchandisers even though they are meant to be on the same level managementwise. Floor managers are aloud to sit in their office and do nothing while visual merchandisers cant even go into theirs to even do minor tasks without being told to get back on the shop floor. Visual Merchandisers are expected to now be in every other weekend to do a floor managers job with no pay rise and have no opinion. Progression is non existant unless you have a certain type of personality (even if it means being fake) and are friends with the right people in the right places. If you are not the type of person to be fake then you will keep getting false promises about opportunities that never lead anywhere. Overall I think H&M is a draining, demoralising, demotivating and horrible company to work for they only care about money, management dont have a clue what they are doing they have poor planning and communication skills and only seem to rush around and do things when we get store visits to pretend as if everything is perfect. Chances of getting any kind of bonus is always slim to nothing because the targets are unrealistic.

2.0
May 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Good benefits, paid holidays (including your birthday), can earn a lot of vacation, employee discount is good, pay typically higher than most retailers

Cons

There are constantly mixed messages from district teams and they seem to want to hire “yes men” as their store managers resulting in a lot of extra work and unnecessary stress. While we have great values it’s doesn’t seem to be something the company truly values anymore

4.0
May 7, 2018
Recommend
CEO approval
Business Outlook

Pros

Great benefits, good discount, diverse staff, fast paced, travel opportunities, room to grow, paid birthdays

Cons

Visual merchandisers do most of the physical and time consuming projects in the store but don’t have the same pay as the Department managers that do much less .

Viewing 91 - 93 of 17,376 Reviews

Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.