Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 864 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 530 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 460 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 915 reviews)); "managers were rude and inflexible" ((in 658 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 518 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 481 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

5.0

May 14, 2012

I love to be a VM since the job is really exciting, fun and it brings daily challenges as well a way to be creative.

Visual merchandiser

Recommend

CEO approval

Business Outlook

Pros

Great bonuses, great teamspirit, every day is different!!!

Cons

You sometimes have to be an ass kisser to get the job you are capeable off but it depends who your Area Visual/Manager is.

1.0

May 8, 2012

This company made me feel like a slave

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Co-workers for the most part are very friendly.

Cons

Everything. You get over worked and underpaid. No set schedule. Sometimes schedule is changed without you knowing.

3.0

May 6, 2012

Great salary, good benefits, but too Eurocentric for my American All Human are Created Equal views.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) H&M pays more than other retailers 2) H&M have great benefits compared to other retailers 3) The company is expanding so there are more opportunities than other companies 4) The company have great values

Cons

1) Unqualified leaders - Due to rapid expansion, many unqualified people are promoted. 2) Europeans > Americans: As an American you may go as far as Regional but that's about it. You will never be the country manager. They are usually appointed from Europe. Also, Europeans tend to get special treatments and gets a career boost here. For example, An European will probably get hired as a district member while the same qualified American may have to start as Store Manager first. 3) Unrealistic expectations due to flawed KPIs. 4) Because of the above 3 points, you are stuck with 3 people for a 2 level store on a Wednesday morning trying to attend conference call while processing totes.

Viewing 17236 - 17238 of 17,376 Reviews

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Jobs at H&M

Sales Advisor (m/w/d) - Zell am See (Geringfügig - Samstag 08.30-18.15)

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Sales Advisor (m/w/d) - Leibnitz (geringfügig Samstags 08:15-17:15)

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Sales Advisor (m/w/d) - Plus City (geringfügig Samstags 08.15-18:15)

Pasching

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

Bürs

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

Company ratings over time

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Reviews by job title

I love to be a VM since the job is really exciting, fun and it brings daily challenges as well a way to be creative.

This company made me feel like a slave

Great salary, good benefits, but too Eurocentric for my American All Human are Created Equal views.

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