H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
4.0
May 17, 2012

Fast paced

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Money and co- workers. Fun environment!

Cons

Constant policy changes. Communication from upper management. Technology!!!!

4.0
May 16, 2012
Recommend
CEO approval
Business Outlook

Pros

Good starting pay vs. other retailers Good discount- 25% off Fun coworkers Days are broken down into different functions, you don't do the same thing for 8 hours Variability of shifts Can wear whatever you want, can be yourself Recognized for customer service skills in weekly competitions

Cons

Hectic and stressful, especially in the summer and on weekends Only have opportunities for promotion and raises around once a year Some management and other advisors have bad attitudes and treat you like you know nothing Inconsistent training standards Staying 2+ hours after close to straighten store and run back clothes from the fitting room

1.0
May 15, 2012

Wouldn't recommend this place as a "good job".

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The hourly pay and benefits for full and part time associates are very good. - They off opportunities for growth within the company, and usually go internally before branching out. - There is no uniform. Minor dress code that is very tolerable. - Every day is different. So always learning something new.

Cons

- Management plays favorites. They choose people for promotions and tasks based on who they like more, not who is more competent or capable. - Disrespect is a huge issue among managers and associates. There is no censor in how certain supervisors speak to sales advisers. It's occurred on the sales floor in front of other sales associates AND customers. Very, very unprofessional and rude. No one should be spoken to like this especially with an audience. - Communication is lacking. People fail to explain correct procedures when asked, but criticize an individual for doing things the "wrong way". - Very fast-paced and overwhelming most of the time. - Almost always understaffed and when you're told to ask for help (on a regular basis). No one replies (going back to the communication issue). - Too much drama and gossip flying around the store.

Viewing 17233 - 17235 of 17,376 Reviews

Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.