Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3146) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 864 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 796 reviews)); "Team was great and motivating" ((in 530 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 460 reviews)); "Culture was good and inclusive" ((in 347 reviews))

What are the cons of working at H&M according to real employee reviews?

"Management was poor and not understanding" ((in 1295 reviews)); "It seems like all they care about is availability and low pay for sales advisors." ((in 915 reviews)); "managers were rude and inflexible" ((in 658 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 518 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 481 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,379 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,379 reviews)

Ratings by demographic groups

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H&M has an employee rating of 3.5 out of 5 stars, based on 17,379 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

4.0

Jun 6, 2012

Retail will always be retail....

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

-Discount 25% (unlimited) -Progression within the company -Face paced environment where time goes quickly -Plenty of overtime if you are hardworking -Shift swaps are easy -Time off and holidays are flexible -Great clothes! -Great bonuses for all staff in the shop! e.g 400 at christmas. -Staff turnover is very low, everyone loves the company and have been with the company for years. (everyone in my shop has been with the company for over 2 years)

Cons

-Training is vague -Very strict on work performance -Expected to dedicate yourself to H&M, in the way of knowledge and team spirit -Till system is older than most retailers and is therefore harder to use -Staff are bitchy like most retail environments, however if you work hard and don't get involve you will be fine -Competitive visual positions and management positions -Min wage until 3 month probation period

3.0

Jun 4, 2012

Annoying understaffed and dont ever work here

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

good discounts made alot of good friends kinda flexible not really and put up with alot of my lateness and call outs

Cons

low pay for the work we did long hours, hated coming to work, management they are all idiots

3.0

Jun 1, 2012

Decent pay for what it is, difficult to progress

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

For retail, they actually pay relatively well compared to other retailers. I was on £6.20 an hour which was above average at the time. It's very fast paced so if you enjoy being kept busy, it's great.

Cons

The employee structure is very flat so you find those who progress keep moving around in the same role before eventually moving up but this was relatively rare. As a part timer, it was almost impossible.

Viewing 17230 - 17232 of 17,379 Reviews

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Jobs at H&M

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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H&M

H&M reviews

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Retail will always be retail....

Annoying understaffed and dont ever work here

Decent pay for what it is, difficult to progress

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