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      H&M

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,376 total reviews)
      avatar

      Daniel Erver

      63% approve of CEO

      46% positive business outlook

      Ratings by demographic groups

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Reviews by job title

      17K reviews
      2.0
      Apr 18, 2012

      Overworked.

      Department manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      H&M has excellent benefits and decent pay for the position. There are lots of stores opening and if you play the game right you can get promoted quickly.

      Cons

      -upper management not always competent -use of fear management encouraged in the stores. -they expect managers to do absolutely everything in the store -pressure from district team is unbearable -store managers are constantly stressed and take it out on their team

      3.0
      Apr 11, 2012

      Nice Management, but over-worked and underpaid.

      Sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Very flexible with employee schedules, vacations, etc. -Management is understanding and reasonable, unlike most that you would find in a retail setting.

      Cons

      -Generally understaffed. Customers constantly complain about the lack of sales advisors on the floor, at the cash registers, etc. -Over-tasked, mostly because we are understaffed. It hinders us from working at a higher level of efficiency. -There are rarely any forms of pay raises. -H&M boasts upward mobility, yet they almost always look for new staff to fill managerial positions.

      Viewing 17242 - 17244 of 17,376 Reviews
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      ReviewsH&M reviews

      Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.