Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3147) , Sales Advisor (2999) , Part-time Sales Advisor (1149) , Sales Assistant (922) , Department Manager (920) , Visual Merchandiser (835) , Retail Sales Associate (590) , Store Manager (373) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 845 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 813 reviews)); "Very professional and a great team" ((in 532 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 447 reviews)); "People and the culture is great" ((in 350 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 923 reviews)); "Some managers are rude and bossy" ((in 647 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 511 reviews)); "Low salary and hard to give customer service to Israelis" ((in 473 reviews)); "No work life balance and the company keeps taking away more and more every year." ((in 341 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

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H&M

H&M reviews

3.5

61% would recommend to a friend

(17,385 total reviews)

Daniel Erver

63% approve of CEO

46% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.5

Culture & values

3.3

Work/Life balance

3.1

Compensation and benefits

3.1

Career opportunities

3.0

Senior management

H&M has an employee rating of 3.5 out of 5 stars, based on 17,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

17K reviews

2.0

Sep 3, 2012

hmmm

Sales associate

Recommend

CEO approval

Business Outlook

Pros

the discount there is fabulous. but other than that not much to love if you work there

Cons

where do I start. It is very demeanig work

3.0

Aug 28, 2012

Not a terrible place to work overall but plenty of things to get you down

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Excellent colleagues, Great sense of teamwork, Train and promote from within, Open atmosphere with good communication, Encouraged to take ownership of your own career, Encouraged to dress your own style, Employee Dicount

Cons

Can be stressful, Limits on hours available to managers often leave the store understaffed resulting in low morale and long closing times, Quiet times of the year can result in very little hours to go round, Part time staff are not guaranteed any hours, Favouritism from management results in lack of consistency over the treatment of all staff, Some staff with hopes of promotion are led on while others are quickly promoted before them

3.0

Aug 22, 2012

no too bad

Part-time sales advisor

Recommend

CEO approval

Business Outlook

Pros

Being able to keep track of your own growth within the company is one of the good things about working at H&M.

Cons

Having to constantly change departments in order to cover needy areas makes it hard to focus on the particular department you desire growth in

Viewing 17260 - 17262 of 17,385 Reviews

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Jobs at H&M

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Sales Advisor (m/w/d) - Bürs Zimba Park (30 Wochenstunden befristet ab sofort bis 31.08.)

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Visual Merchandiser Trainee (m/w/d) - Stadtpark Center Spittal (38,5 Wochenstunden)

Spittal

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hmmm

Not a terrible place to work overall but plenty of things to get you down

no too bad

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