Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (834) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 887 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 802 reviews)); "Very professional and a great team" ((in 523 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 462 reviews)); "People and the culture is great" ((in 360 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 918 reviews)); "managers were rude and inflexible" ((in 646 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 513 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 498 reviews)); "So much favoritism goes on promotions go to the people who are most liked not who works the hardest" ((in 222 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,376 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

5.0

Jun 5, 2011

Amazing company ,great people,pay and benefits

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere,upbeat coworkers ,amazing product

Cons

not alot of opportunity for growth due to the small market

5.0

Jun 2, 2011

A model company.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The things my company is doing to change how good business is done, is a reason for me to have pride in my company. Those include going green, reusing materials, recycling plastic, fair labor practices, no child labor, using sustainable materials in bags and now clothing. I could go on, but that is a taste of what they bring to the business world .

Cons

It's an extremely different work environment. It relys on fast paced and efficient work, with exceptional common sense. I've seen many people struggle with that particular part of it. I wish the company was more accessible to those who cant make it to a location in person.

3.0

May 31, 2011

Work to the bone

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great benefits Career advancement (if able to relocate)-always opening new stores Affordable, fashionable clothing

Cons

Overworked- ALWAYS working with bare minimum staff and hours. Expectations do not meet reality. Communication not clear- everything is too subjective.

Viewing 17302 - 17304 of 17,376 Reviews

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H&M

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Amazing company ,great people,pay and benefits

A model company.

Work to the bone

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