H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
3.0
May 20, 2011
Recommend
CEO approval
Business Outlook

Pros

H&M is one of he few employers that compensate their employees as far as salary . Every store is ran entirely different and has its own definition as far as the standards for the company .

Cons

Management staff is never on the same page when it comes to setting a standard/example for the associates to follow after . Human recources does a horrible job as far as solving associate issues .

4.0
May 17, 2011

H&M provides great fashion opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

H&M has great customer service, hours, a good work environment and benefits. It is nice to be part of an upcoming brand.

Cons

The pay is minimal in the beginning and any position requires six months of prior experience in the retail industry.

2.0
May 16, 2011
Recommend
CEO approval
Business Outlook

Pros

The job is rewarding at times, especially when you make sales. It can feel like a small accomplishment at times. Productivity is rewarded by the management team. Sometimes you will meet guests who are very nice and over time you can develop a small bond to those customers and they will remember to look for you when they are shopping. They ask for you by name sometimes (it is rare).

Cons

The managers can get bad attitudes during the store's rush hour and take it out on sales advisors. From time to time, the store gets really really strict and you get written up for showing up 4 minutes late to your shift. But after a couple of weeks, that comes to pass and then it goes back to a cool, laid-back atmosphere. The corporate employees visit the stores occasionally and they have hot heads so expect them to have an attitude.

Viewing 17305 - 17307 of 17,376 Reviews

Glassdoor has 21,516 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.