H&M reviews

3.5

61% would recommend to a friend

(17,375 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
3.0
May 10, 2011

Decent retail job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Pay is above average compared to other retailers - Opportunity for advancement if you show interest and make it known to management - Great incentives (i.e. $50 gift card if store sales goals are made, occasional 50% discount, etc) - Fellow Employees are friendly for the most part - Ability to dress however you want and don't necessarily have to wear the company's clothes - Company is open to employees having tattoos and piercings (I have a full sleeve for example)

Cons

- Company culture has drastically changed since I started working there 5 years ago; H&M is more concerned with making the bottom line rather then their employees quality of life - Even with increased sales, the hours do not increase (expect to function on the least amount of hours possible) - Overall the company has become your typical "american retail store"; money over the employee's needs.

4.0
Apr 17, 2011
Recommend
CEO approval
Business Outlook

Pros

There are lots of opportunities for growth in the company if you want them and prove yourself. If you are flexible and hard working, you are able to get hands on experience in merchandising and other areas of styling that most retailers don't offer. This is a great job for someone who likes working at a fast pace with new things to learn every day.

Cons

Some issues with open communication between management and sales staff. If you want to grow in the company you have to be very vocal about it and stay on the managers until they give you an opportunity. Because it's a typical retail environment, there is a lot of employee turnover and plenty of people who just work weekends to get the discount, meaning they don't particularly care about the condition of the store or the quality of their work. This is not necessarily H&M's fault, but the most frustrating part of the job is having to work twice as hard most of the time to compensate for coworkers who could care less.

Viewing 17308 - 17310 of 17,375 Reviews

Glassdoor has 21,515 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.