Does H&M pay their employees well?

According to anonymously submitted Glassdoor reviews, H&M employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at H&M. This rating has been stable over the past 12 months.

How satisfied are employees working at H&M?

61% of H&M employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated H&M 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at H&M?

Sales Associate (3145) , Sales Advisor (2998) , Part-time Sales Advisor (1148) , Sales Assistant (922) , Department Manager (919) , Visual Merchandiser (833) , Retail Sales Associate (589) , Store Manager (372) , Vendeur (282) , Vendeuse (209) , Sales (189) , Customer Service Representative (172) , Retail Sales Assistant (163) , Manager (153) , Sales Advisor - Full Time (150)

What are the pros of working at H&M according to real employee reviews?

"Also great benefits even for part timers like having your birthday off and getting paid for it." ((in 887 reviews)); "The people are great and the 25% off employee discount is also great along with good benefits." ((in 802 reviews)); "Very professional and a great team" ((in 523 reviews)); "I loved most of my coworkers who were such a great team to work for." ((in 462 reviews)); "People and the culture is great" ((in 360 reviews))

What are the cons of working at H&M according to real employee reviews?

"It seems like all they care about is availability and low pay for sales advisors." ((in 918 reviews)); "managers were rude and inflexible" ((in 646 reviews)); "Long hours and lots of responsibilities for just sales assistant" ((in 513 reviews)); "Low salary and a lot of shift hours to work for because of the less employers we had." ((in 498 reviews)); "So much favoritism goes on promotions go to the people who are most liked not who works the hardest" ((in 222 reviews))

What are employees saying about H&M layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about H&M layoffs and their outlook for job security at H&M in 2026.

What are the top reviewed H&M locations?

Wien , Salzburg , Innsbruck , Graz , Wiener Neustadt

H&M reviews

3.5

61% would recommend to a friend

(17,375 total reviews)

Daniel Erver

62% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (17,375 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

H&M has an employee rating of 3.5 out of 5 stars, based on 17,375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews

3.0

Mar 22, 2011

Working at H&M was never boring.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Working at H&M had a lot of benefits; (i.e. great interesting people of varying age and cultural backgrounds). The "guests" or customers were pretty alright. Interesting, in the sense that there were a lot of tourists or people not natively from the United States. The San Francisco store was always busy, so time went by pretty fast. Discount was always a plus. Promotional campaigns were always exciting.

Cons

Management could be a little more considerate towards their employees.

3.0

Feb 28, 2011

Retail teaches you to never go back; h&m is alright compared to the rest!

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

25% discount and an occasional 50% discount card. Paid birthdays and opportunity to get to management within 5 years.

Cons

Difficult work, odd hours. A lot of unmotivated employees. Personally it was not the right fit for me; the work is redundant and doesn't help to develop your mind at all (maybe if your in management).

3.0

Jan 27, 2011

We were in a transitionary period so very chaotic but also a new experience for me.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-Good pay -Opportunities for travel and possibly professional advancement -Benefits

Cons

-Organization -Laborious, depending on the traffic of the store

Viewing 17317 - 17319 of 17,375 Reviews

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H&M

H&M reviews

Company ratings over time

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Reviews by job title

Working at H&M was never boring.

Retail teaches you to never go back; h&m is alright compared to the rest!

We were in a transitionary period so very chaotic but also a new experience for me.

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