H&M reviews

3.5

61% would recommend to a friend

(17,375 total reviews)
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Daniel Erver

62% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,375 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
2.0
Jan 5, 2011

demoralizing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay for a retail job, good discount (25%) Never boring! Get to wear trendy and casual clothes Coworkers are mostly friendly

Cons

No accountability for store managers - I haven't seen the regional visit the store in ages. No communication between the store manager and sales advisors - "Learning by doing" is code for they won't train you, and when you do something incorrectly, you get yelled at. When there is "communication," it is usually very contradictory and unclear.

4.0
Dec 31, 2010

good

Recommend
CEO approval
Business Outlook

Pros

flexible working. internal progress, friendly athmospehre

Cons

long hours, otherwise i like the job

3.0
Dec 16, 2010
Recommend
CEO approval
Business Outlook

Pros

The pay was above average for a retail job, other sales advisors and select managers were great people, benefits were decent, and the discount was nice.

Cons

The scheduling was absolutely ridiculous and, often, did not allow for a full night of sleep. Certain managers were catty toward employees and would basically talk s*** about people in unbelievably immature ways. There is no REAL opportunity for advancement within this company. The pay, while decent, is not nearly appropriate in relation to the amount of work expected out of employees. No effort is made to train new hires effectively. Managers let certain employees get away with anything and others get no slack whatsoever. This company is not run by compassionate individuals. The district managers would visit the store and come down on management for certain reasons...employees were then blamed and pressured to work even harder. The store was horribly understaffed despite being extremely high-volume and the level of quality and customer service was diminished as a result.

Viewing 17320 - 17322 of 17,375 Reviews

Glassdoor has 21,515 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.