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      H&M

      Engaged Employer

      H&M reviews

      3.5

      61% would recommend to a friend

      (17,373 total reviews)
      avatar

      Daniel Erver

      62% approve of CEO

      46% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Culture & values

      3.3

      Work/Life balance

      3.1

      Compensation and benefits

      3.1

      Career opportunities

      3.0

      Senior management

      H&M has an employee rating of 3.5 out of 5 stars, based on 17,373 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      17K reviews
      2.0
      Oct 10, 2019

      Big brand name, below average employer

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - good teams and people - possibility to change roles and design your development

      Cons

      - no flexibility - expected to work long overhours and judged if leave earlier - only 2 days per month is allowed to work from home - no benefits (gym, transportation ticket, cantine, language courses, flexible working, work from home more often) - no development courses / programs, when employees ask for providing training in certain tools, it does not happen - bonuses on performance are not existing - no clear salary and career progress - required to work in a physical store several times a year, and it is not mentioned anywhere during the recruitment process

      4.0
      Nov 30, 2016

      Sales Assistant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Company and management are brilliant. Friendly and flexible. Couldn't be any better, really. Definitely willing to promote people up to supervisor and department/store management roles.

      Cons

      However you dress it up, folding clothes for much of the day isn't very exciting.

      5.0
      Dec 9, 2015

      Sales Advisor at H&M - It is a lot of fun

      Part-time sales advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      It almost never gets boring You can wear your own clothes, at least that is the case in Austria. This may vary by country. It is so fun when you get along with your colleagues!

      Cons

      It can be quite hectic, especially during the holidays, but as I said before, that is why it almost never gets boring Customers in retail are sometimes very rude and think they are superior

      Viewing 16 - 18 of 17,373 Reviews
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      Glassdoor has 21,512 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.