Is HCLTech a good company to work for as a Help Desk Support Analyst?

Help Desk Support Analyst professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Support Analyst Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Support Analyst interview questions at HCLTech .

Does HCLTech pay Help Desk Support Analyst employees well?

Help Desk Support Analyst professionals rate their compensation and benefits at HCLTech with 2.8 out of 5 stars based on 45 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Help Desk Support Analyst salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5097) , Technical Lead (2559) , Senior Software Engineer (2513) , Lead Engineer (2288) , Analyst (1940) , Senior Analyst (1633) , Consultant (1035) , Senior Technical Lead (812) , Specialist (778) , Associate Consultant (697) , Senior Consultant (691) , Technical Specialist (677) , Project Manager (654) , Senior Specialist (619) , Software Developer (595)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5650 reviews)); "Job security and good back to work" ((in 2232 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2046 reviews)); "work environment was good and friendly" ((in 1304 reviews)); "Good company and good environment" ((in 909 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3927 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2075 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1830 reviews)); "Less pay and very less hikes" ((in 966 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 836 reviews))

HCLTech Help Desk Support Analyst reviews

2.5

68% would recommend to a friend

(45 total reviews)

C. Vijayakumar

71% approve of CEO

19% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (45 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Help Desk Support Analyst employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Help Desk Support Analyst professionals have an average working experience there. HCLTech is rated 35% below average by Help Desk Support Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45 reviews

3.0

Jul 24, 2019

Ok job

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Great people good benefits

Cons

Management was terrible and work life balance

2.0

Jul 15, 2019

Terrible Communication

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

My co-workers were great, local management great but they have no real power or decision making.

Cons

All decision making comes from overseas by people that do not have a clue about what we do. You will never meet 90% of the people that hand down decisions that are force fed to your local management. They are very quick to come down on you for petty things but extremely slow to process any kind of raise, bonus payout etc.

3.0

Jun 24, 2019

More or less

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

The besr reason is the office is close to my house and I have a decent start salary for my job position.

Cons

No chance to grow, management is in the hands of group of friends, they cultivate culture to not help each other because it can make the "buddies" group useless. Denounces of moral and sexual harassment are not heard by HR.

Viewing 34 - 36 of 45 Reviews

Jobs at HCLTech

Administrator - MS Windows 2000

Österreich

View job

Senior Engineer - Desk Side Services, AMT Asset Management Software

Österreich

View job

Senior Engineer - Desk Side Services, AMT Asset Management Software

Österreich

View job

HCLTech

HCLTech Help Desk Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Ok job

Terrible Communication

More or less

Jobs at HCLTech

HCLTech reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

HCLTech reviews FAQs

Jobs at HCLTech