Is HCLTech a good company to work for as a Help Desk Support Analyst?

Help Desk Support Analyst professionals working at HCLTech have rated their employer with 2.5 out of 5 stars in 45 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Support Analyst Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Support Analyst interview questions at HCLTech .

Does HCLTech pay Help Desk Support Analyst employees well?

Help Desk Support Analyst professionals rate their compensation and benefits at HCLTech with 2.8 out of 5 stars based on 45 anonymously submitted employee reviews. This is 6.9% worse than the company average rating for salary and benefits. Find out more about Help Desk Support Analyst salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5097) , Technical Lead (2559) , Senior Software Engineer (2513) , Lead Engineer (2288) , Analyst (1940) , Senior Analyst (1633) , Consultant (1035) , Senior Technical Lead (812) , Specialist (778) , Associate Consultant (697) , Senior Consultant (691) , Technical Specialist (677) , Project Manager (654) , Senior Specialist (619) , Software Developer (595)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5650 reviews)); "Job security and good back to work" ((in 2232 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2046 reviews)); "work environment was good and friendly" ((in 1304 reviews)); "Good company and good environment" ((in 909 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3927 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2075 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1830 reviews)); "Less pay and very less hikes" ((in 966 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 836 reviews))

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HCLTech

HCLTech Help Desk Support Analyst reviews

2.5

68% would recommend to a friend

(45 total reviews)

C. Vijayakumar

71% approve of CEO

19% positive business outlook

Ratings by category

3.3

Diversity & inclusion

2.8

Culture & values

2.8

Compensation and benefits

2.7

Work/Life balance

2.6

Senior management

2.6

Career opportunities

Help Desk Support Analyst employees have rated HCLTech with 2.5 out of 5 stars, based on 45 company reviews on Glassdoor. This indicates that most Help Desk Support Analyst professionals have an average working experience there. HCLTech is rated 35% below average by Help Desk Support Analyst professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

45 reviews

5.0

Oct 29, 2023

Information desk

Help desk technician

Recommend

CEO approval

Business Outlook

Pros

Hi it's good place Its good place with good management.

Cons

Nothing bad about the company

5.0

Sep 1, 2023

Not bad but low pay

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

I worked for a pharmaceutical company and dealt with mostly email tickets. Not too many calls per day. Very easy work. Management is great. Team work is good!

Cons

Low pay Some coworkers don’t work (lazy) Can get busy and miss lunches and breaks

4.0

Jul 21, 2023

Hiring, Promotional & Wage Increase Freeze

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Don't plan on getting promoted or ask for a raise because they currently have a hiring, promotional and wage increase freeze in effect until further notice.

Cons

Workload increases frequently, teams getting smaller by the day and yey they won't give any of us raises or promotions.

Viewing 16 - 18 of 45 Reviews

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HCLTech

HCLTech Help Desk Support Analyst reviews

Ratings by category

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Reviews by job title

Information desk

Not bad but low pay

Hiring, Promotional & Wage Increase Freeze

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