Is HCLTech a good company to work for as a Help Desk Analyst?

Help Desk Analyst professionals working at HCLTech have rated their employer with 2.6 out of 5 stars in 24 Glassdoor reviews. This is a lower than average score with the overall rating of HCLTech employees being 3.5 out of 5 stars. Search open Help Desk Analyst Jobs at HCLTech now and start preparing for your job interview by browsing frequently asked Help Desk Analyst interview questions at HCLTech .

Does HCLTech pay Help Desk Analyst employees well?

Help Desk Analyst professionals rate their compensation and benefits at HCLTech with 2.4 out of 5 stars based on 24 anonymously submitted employee reviews. This is 22.2% worse than the company average rating for salary and benefits. Find out more about Help Desk Analyst salaries at HCLTech.

What are the top reviewed jobs at HCLTech?

Software Engineer (5097) , Technical Lead (2559) , Senior Software Engineer (2513) , Lead Engineer (2288) , Analyst (1940) , Senior Analyst (1633) , Consultant (1035) , Senior Technical Lead (812) , Specialist (778) , Associate Consultant (697) , Senior Consultant (691) , Technical Specialist (677) , Project Manager (654) , Senior Specialist (619) , Software Developer (595)

What are the pros of working at HCLTech according to real employee reviews?

"work life balance is good and you prefer this company for long term if you are not expecting hike and promotion" ((in 5650 reviews)); "Job security and good back to work" ((in 2232 reviews)); "Work culture and hike is good in development project compared with any other service based organization." ((in 2046 reviews)); "work environment was good and friendly" ((in 1304 reviews)); "Good company and good environment" ((in 909 reviews))

What are the cons of working at HCLTech according to real employee reviews?

"The salary for the employees is very less although is very normal but obviously you expect more always" ((in 3927 reviews)); "Very poor management by managers will ignore if you are on bench and dont care about your security" ((in 2075 reviews)); "No salary hikes and life will be stagnant and your resume will become obsolete if you stay there for 3 years." ((in 1830 reviews)); "Less pay and very less hikes" ((in 966 reviews)); "Mostly depends on manager and if you are good than it is hard to move to better project." ((in 836 reviews))

HCLTech Help Desk Analyst reviews

2.6

97% would recommend to a friend

(24 total reviews)

C. Vijayakumar

99% approve of CEO

28% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (24 reviews)

Ratings by demographic groups

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Analyst/Help Desk employees have rated HCLTech with 2.6 out of 5 stars, based on 24 company reviews on Glassdoor. This indicates that most Analyst/Help Desk professionals have an average working experience there. HCLTech is rated 32% below average by Analyst/Help Desk professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

24 reviews

4.0

Dec 5, 2023

Good

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Decent employer and good entry level opportunities

Cons

Average compensation and benefits package

5.0

Sep 1, 2023

Not bad but low pay

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

I worked for a pharmaceutical company and dealt with mostly email tickets. Not too many calls per day. Very easy work. Management is great. Team work is good!

Cons

Low pay Some coworkers don’t work (lazy) Can get busy and miss lunches and breaks

4.0

Jul 21, 2023

Hiring, Promotional & Wage Increase Freeze

Help desk analyst

Recommend

CEO approval

Business Outlook

Pros

Don't plan on getting promoted or ask for a raise because they currently have a hiring, promotional and wage increase freeze in effect until further notice.

Cons

Workload increases frequently, teams getting smaller by the day and yey they won't give any of us raises or promotions.

Viewing 10 - 12 of 24 Reviews

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HCLTech Help Desk Analyst reviews

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Reviews by job title

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Not bad but low pay

Hiring, Promotional & Wage Increase Freeze

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