HCLTech Service Delivery Manager reviews

3.3

81% would recommend to a friend

(64 total reviews)
avatar

C. Vijayakumar

84% approve of CEO

64% positive business outlook

Service Delivery Manager employees have rated HCLTech with 3.3 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Service Delivery Manager professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Service Delivery Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

64 reviews
3.0
May 3, 2023

Okay

Recommend
CEO approval
Business Outlook

Pros

Company is generally fair Good work / life balance

Cons

Lower compensation, incentives Some disorganization Challenges with processes

3.0
Mar 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Management allows work from home.

Cons

Low pay for high workload.

4.0
Feb 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Most of the work is BPO so you receive HCLTech client´s full onboarding training, the only requirements are mainly experience in customer service and basic MS Office proficiency.

Cons

Because of the BPO model, HCLTech does little to promote culture, benefits or additional benefits for it´s locations outside India.

Viewing 22 - 24 of 64 Reviews

Glassdoor has 56,648 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.