HSBC Assistant Operations Manager reviews

Need to Concentrate on improving the transparency in the functioning of local management

Long hours which are unpaid - even though management 'discourages' it- but work loads are ridiculously unattainable in a regular shift. Management promotes people who are not qualified to do jobs over those who are because they play favorites. Constantly looking for ways to outsource work overseas where they can pay a fraction of what a Canadian worker would be paid. Certain areas of the Bank have their processes timed. Including breaks. They say they don't time your bathroom breaks but it's all accounted for in the timing. Managers report to manager's in other countries like Mexico - who try to run the Canadian business like the Mexican model or whatever country they work in. HSBC GROUP thinks that there is a one size fits all model for all countries for the most part and that all employees are just a number.