Question 1

Is HSBC a good company to work for as a Customer Service Representative CSR?

Accepted Answer

Customer Service Representative CSR professionals working at HSBC have rated their employer with 3.9 out of 5 stars in 61 Glassdoor reviews. This is a higher than average score with the overall rating of HSBC employees being 3.8 out of 5 stars. Search open Customer Service Representative CSR Jobs at HSBC now and start preparing for your job interview by browsing frequently asked Customer Service Representative CSR interview questions at HSBC.

Question 2

Does HSBC pay Customer Service Representative CSR employees well?

Accepted Answer

Customer Service Representative CSR professionals rate their compensation and benefits at HSBC with 4.1 out of 5 stars based on 61 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative CSR salaries at HSBC.

Question 3

How happy are Customer Service Representative CSR professionals working at HSBC?

Accepted Answer

71% of Customer Service Representative CSR employees at HSBC would recommend their employer to a friend. This rating has decreased by 23% in the past 12 months. Customer Service Representative CSR professionals have also rated HSBC with a 4.0 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.4 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at HSBC?

Accepted Answer

Analyst (970), Manager (866), Assistant Manager (741), Software Engineer (724), Business Analyst (563), Customer Service Representative (502), Relationship Manager (448), Project Manager (446), Vice President (442), Intern (439), Senior Software Engineer (389), Associate (378), Personal Banker (352), Senior Manager (277), Director (246)

Question 5

What are the pros of working at HSBC according to real employee reviews?

Accepted Answer

"Good work life balance and hybrid working arrangement where you are expected to work from office only for 2 days min" ((in 2679 reviews)); "good benefits and they encourage you to explore and try things that you are interested at" ((in 1944 reviews)); "HSBC tries hard to create a good culture but this varies widely across the organisation." ((in 1671 reviews)); "People there are nice and easy" ((in 1475 reviews)); "Friendly colleagues to help you and show you around especially when you are newly joined." ((in 867 reviews))

Question 6

What are the cons of working at HSBC according to real employee reviews?

Accepted Answer

"When I worked at GLT the salary was low and I never understood the hierarchical chain." ((in 1108 reviews)); "Poor management and lack of empathy" ((in 946 reviews)); "Politics and low pay will be staying an hour or so and take short to no lunches" ((in 757 reviews)); "Bad manager and sortable due to" ((in 437 reviews)); "Flexible working hours and compiny timings" ((in 389 reviews))

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