- Management is largely unqualified to be in the roles they are in. Cronyism is rampant. As well as people being assigned dual roles because someone else left, and then never being replaced with someone that could handle the job, because "budget".
- Bureaucracy makes everything slow. There are way too many chefs in the kitchen and none of them have ever cooked before, but don't want to admit that.
- Completely outdated technology with no motivation or meaningful effort to update
- Nobody cares about the work that they do, so quality and motivation are low. And you can't blame them because of all the hurdles that they have to go through to make any changes, only to have it reverted because someone didn't understand the requirements.
- Highly siloed teams, with no effort from management to encourage collaboration, or enable sharing of knowledge
- Left hand doesn't know what the right one is doing. Upper management has no visibility into what each team is doing, so can't provide any meaningful input on overlapping areas of work.
- Regional isolationism. Specific sites will bunker down on practices and procedures, and out of sure principle, refuse to follow global standards
- Your feedback will not be listened to because nobody feels like it's their responsibility. Lack of ownership of anything due to the highly siloed and distributed teams leads to things getting lost in the churn or just ignored because nobody knows who to report things to.
- Upper Management has mastered the art of using as many words as possible to say nothing. AMAs are completely pointless, you will receive nothing more than business talk and no answers.
- Reporting channels are largely useless, nobody actions any feedback. Because there is no motivation for them to make things better or protect their workers.
- Management annual review is a joke. They elect who gives them feedback.
- Incentive system is insulting. I was recognized by my boss for excellent work over the year and received points to use on an internal store that added up to about 1/5th of what was needed to redeem a HSBC branded t-shirt.
This place is a catastrophe. But they have so much money they feel like everything is fine. If any startup was run like this it would have been long gone by now. They are so far behind the curve in technology, and keep hiring fast talking idiots that change direction every year, that they will never catch up.
I know this sounds like just another harsh review from a disgruntled employee but seriously, if you are sorry enough to accept a job here, you will see. Attrition has been horrible over the last several years, don't waste your time.
