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      HSBC

      Engaged Employer

      HSBC reviews

      3.8

      72% would recommend to a friend

      (28,285 total reviews)
      avatar

      Georges Elhedery

      68% approve of CEO

      66% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Work/Life balance

      3.7

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      HSBC has an employee rating of 3.8 out of 5 stars, based on 28,285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      28K reviews
      1.0
      May 21, 2016

      Comparable to Hell on Earth

      Customer service and sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The products are reasonable, some of the people are nice, and the security measures in place definitely do protect customers from fraud etc.

      Cons

      The service is okay at best. Some of the people they hire are unbelievable cold / stupid. The hold time for telephone banking is a nightmare- for staff and customers partly due to ridiculous departmental breakdowns, and that their overseas employees do not necessarily speak the common tongue very well.

      2.0
      May 14, 2016

      Go elsewhere if you want advancement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large company with opportunities in all areas and all over the world. Good benefit, tele commuting encouraged if you are not customer facing.

      Cons

      Slow moving, red tape everywhere. Very little room for advancement in middle level unless you are already a senior manager. Yearly layoffs, and usually handled very poorly.

      2.0
      Apr 26, 2016

      Don't.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Big name recognition. I can't come up with more, but there is a 20 word minimum. ATM onsite? Restrooms were usually well maintained. The parking lot never swallowed my car.

      Cons

      Management was generally incompetence moved around. 50 levels of bureaucracy to get an expense of $25 paid, but they don't understand regulations. Please see also "HSBC fines". No pay increases or bonuses anymore. Make staff work in remote and undesirable locations. Mass layoffs. Everything smells of fire and brimstone. I think my boss was the biblical Satan.

      Viewing 481 - 483 of 28,285 Reviews
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      Glassdoor has 36,705 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.