HSBC reviews

3.9

72% would recommend to a friend

(28,221 total reviews)
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Georges Elhedery

69% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.9 out of 5 stars, based on 28,221 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

28K reviews
1.0
Nov 15, 2014
Recommend
CEO approval
Business Outlook

Pros

Lax and flexible. Workload was manageable to be fair. Month end is naturally busy.

Cons

Bullying and nepotism, unbareable to work in and the management were very immature in their conduct, absolutely horrible experience. How these bullies get recognised and promoted is beyond me, no help what so ever. Unprofessional is too kind of a word!! Id rather rub vicks in my eyes than work there again. Disgusting culture.

2.0
Nov 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay and good work life balance. Upper level management are knowledgable and very helpful on your career growth (no much opportunity to move up though)

Cons

A lot of long time employees are out dated of current banking technologies, operational norms, moreover a sense of customer service. This giant company is undergoing a culture change program that is moving very slowly, probably can't make it to the goal before it closes. Customers are pushing away by very rude branch service that rarely be seen in banking industry. All customer calling are routed to India that can easily put you on hold for an hour. Business is shrinking and branches are closing everywhere.

1.0
Nov 2, 2025
Recommend
CEO approval
Business Outlook

Pros

There is nothing good about working for this company.

Cons

They force office attendance no matter what’s happening in your life. Last week I had a real emergency, and I was still pressured to “make up” the office hours the following week. Now I have a sick child at home, a grandparent staying with us, and I’m still being told I can’t work remotely to be there if they need me. Where is the common sense? Where is the basic humanity? These are extenuating circumstances, yet the response is nothing but cold indifference. The employee is still working, still delivering, still showing up, but apparently that means nothing unless they’re sitting under fluorescent lights pretending to be productive. What’s disgusting is the hypocrisy. When the pandemic hit and people were dying in the thousands, middle management had no issue working safely from home, hiding behind their screens to protect their own "back sides". Back then, remote work was suddenly acceptable, even celebrated, because it served them. But now that the fear has passed, those same people are preaching about “team culture” and “collaboration” as if they’ve forgotten what real crisis looks like. HSBC’s middle management is full of pompous, self-important control freaks clinging to their outdated illusion of leadership. The culture is toxic, built on ego and fear, run by dinosaurs who confuse presence with performance. They care more about being seen than about results, more about control than compassion. And the result? A workforce simmering with resentment. People are burnt out, bitter, and quietly checking out. “Quiet quitting” isn’t laziness, it’s a reaction to being treated like a replaceable piece of machinery. Forcing attendance doesn’t inspire loyalty. It breeds hate.

Viewing 13 - 15 of 28,221 Reviews

Glassdoor has 36,618 HSBC reviews submitted anonymously by HSBC employees. Read employee reviews and ratings on Glassdoor to decide if HSBC is right for you.