Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

41% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Benefits were great." ((in 37 reviews)); "Great people at the company." ((in 36 reviews)); "Permanent work from home" ((in 28 reviews)); "Competitive Salary and good health card" ((in 27 reviews)); "Compensation is good." ((in 15 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 37 reviews)); "There are ongoing concerns about frequent layoffs and a lack of job stability." ((in 36 reviews)); "The culture is toxic" ((in 25 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 24 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 17 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

5.0

Nov 6, 2017

Amazing opportunities at Hopper

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hopper is really taking off and it’s super exciting to be a part of it. You get to work with very smart and talented people in a fun and casual setting. The salary is competitive, great benefits, lots of little office perks, and a ton of career potential. Plenty of daily challenges to grow your skillset and push yourself.

Cons

Hopper is in the midst of structuring the company so it can be a little chaotic at times, but it keeps things interesting and allows employees to contribute to the forward motion of the company.

5.0

Nov 3, 2017

Work Hard, Make it Count

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hopper is the type of place where everyone is incredibly intelligent, and works incredibly hard, without exception. Coming to work everyday with people who are as dedicated as possible means that things get done. You know that with every project people have your back and will support you to get it done.

Cons

As with any company that has grown as quickly as Hopper in the last year, communication has been challenging at times, and it sometimes can feel as though there are divisions between departments forming that could change the culture over time. If working super hard and at times very long hours isn't your thing, this is not the place for you.

2.0

Nov 3, 2017

Looking for a position elsewhere

Support specialist

Recommend

CEO approval

Business Outlook

Pros

Good compensation Nice coworkers Relaxed workplace Snacks available Career plan - Good luck with that! Senior employees being promoted in order to go back to night and weekend shifts. One might say that you'll be promoted but your raise will only come after 3 months (yep, because you're back on probation). Does it make any sense?

Cons

Management doesn't seem to understand staff's needs. They send emails informing how open they are to your feedbacks but when confronted with honest ones, they either ignore it by offering a kool-aid ("hold on tight, we have a wonderful career plan! We're changing and expanding every day, who knows where you'll be tomorrow!" etc) or freak out.

Viewing 421 - 423 of 433 Reviews

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