Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote work, high autonomy, smart teammates

Cons

My take: executive leadership is probably hoping to rush an IPO/acquisition and leave. Regularly doing layoffs, killing off growth products to hyper focus on one thing, failing business relationships (e.g. Expedia, Booking, …). I think the company is in a downward spiral.

2.0
Jul 5, 2023

What a mess

Recommend
CEO approval
Business Outlook

Pros

- Worked with some smart people - There is a lot of autonomy despite a lot of the cons below

Cons

Hopper really makes individual contributors feel like miserable peons and the management is so fickle and crazy you never know what to expect. Hopper puts a lot of pressure on ICs to produce, and yet don't show a lot of gratitude for your smart, innovative and hard work. Seriously, I have seen some people really go above and beyond on project after project, only to be let go on the whim of someone in management. And in one very visible instance, management decided to let go a huge chunk of talented staff, only to reverse course less than a year later and hire people back into that part of the business (of course they didn't bother trying to re-hire the people they let go though). The work is diverse enough to be somewhat interesting, but honestly its not worth the pain and lack of security, and good luck to you if you have to work directly with someone in management.

1.0
Jun 27, 2023

The Worst

Recommend
CEO approval
Business Outlook

Pros

Opportunity to work from home

Cons

Working at Hopper was an incredibly disheartening experience that I wouldn't wish upon anyone. From the moment I joined the company, it became evident that ethical practices and employee well-being were not a priority. First and foremost, the company's approach to business was unethical. Hopper consistently put profits above everything else, including the welfare of its customers. The pressure to meet unrealistic targets and push questionable products on unsuspecting users was relentless. It seemed like Hopper was more interested in making a quick buck than in providing a genuinely valuable service. Moreover, the company's leadership displayed an alarming level of ego and arrogance. Communication was top-down, with executives rarely bothering to listen to the concerns or ideas of their subordinates. Dissenting voices were quickly shut down, and there was an overall lack of respect for differing opinions. It felt like the management team saw themselves as infallible and refused to acknowledge their mistakes. The product itself was a major letdown. Despite the hype surrounding Hopper's services, the reality fell far short of expectations. The platform was riddled with bugs and technical issues, which were often brushed aside or downplayed by management. It was frustrating to see the company prioritize flashy marketing campaigns over addressing the glaring flaws in the product. Hopper seemed more interested in attracting new customers than in delivering a reliable and user-friendly experience. Perhaps the most disappointing aspect of working at Hopper was the complete lack of loyalty to its employees. Layoffs were a regular occurrence, and the company had no qualms about letting go of dedicated team members at a moment's notice. There was no sense of job security, and the constant fear of being shown the door created a toxic and stressful work environment. Hopper's disregard for its employees' well-being was evident, as the company failed to provide adequate support or professional growth opportunities. Given my experience, I strongly advise against considering a job at Hopper. The company's unethical practices, egotistical leadership, subpar product, and lack of loyalty to employees make it a profoundly disappointing and unsatisfying place to work. Save yourself the frustration and heartache—look elsewhere for employment opportunities.

Viewing 52 - 54 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.