Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Hopper?

41% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 2.9 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 37 reviews)); "Benefits were great." ((in 34 reviews)); "The salary is good and you get to work with smart people." ((in 30 reviews)); "Permanent work from home" ((in 27 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 37 reviews)); "The culture is toxic" ((in 26 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 22 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 17 reviews)); "Communication is non" ((in 13 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

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Hopper

Hopper reviews

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3.4

41% would recommend to a friend

(433 total reviews)

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Career opportunities

2.9

Culture & values

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

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Parent or family caregiver

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Reviews by job title

433 reviews

1.0

Jun 22, 2024

Unstable and Stressful Work Environment

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You get to work remotely.

Cons

This workplace is highly unstable, with constant changes and a pervasive atmosphere of uncertainty. Management frequently(like every month is a new thing) shifts priorities, making it difficult to stay aligned with goals. Job security is virtually non-existent, as there is a high possibility of being fired at any time without much notice. The stress from this unpredictability outweighs any potential benefits of the job. Not recommended for those seeking stability and peace of mind, and when it comes to scheduling flexibility I give them 3/10, the culture has changed a lot in the past 4 years, not the welcoming and cozy atmosphere they had a few years back.

3.0

Jun 18, 2024

Start Up with too many changes

Team lead

Recommend

CEO approval

Business Outlook

Pros

Excellent health insurance benefits. Paid PTO, Carrot Cash once in a while. Quarterly bonuses and full-time work from home.

Cons

Constant changes, There are no clear directions, and management changes about every 6 months. There is no job security because every few months they restructure and a big chunk of the company gets laid off. Still setting up policies, and constant last-minute changes.

5.0

May 30, 2024

Lot of growth opportunities

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very innovative company - collaborative team environment - flexibility - excellent work-life balance

Cons

requires involvement and hard work

Viewing 91 - 93 of 433 Reviews

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Unstable and Stressful Work Environment

Start Up with too many changes

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