Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Benefits were great." ((in 37 reviews)); "Great people at the company." ((in 35 reviews)); "Permanent work from home" ((in 27 reviews)); "Competitive Salary and good health card" ((in 26 reviews)); "Unlimited PTO (that we can actually use)" ((in 16 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 35 reviews)); "The culture is toxic" ((in 26 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 24 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 16 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

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Hopper

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

5.0

Dec 21, 2023

Best Job I've Ever Had

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Unlimited PTO, excellent incentive program, amazing medical coverage, flexible schedule, fully remote work. Looking at some of the negative feedback they are ALL from former employees that were impacted by the recent layoffs. Of course they are bitter 🤷‍♀️ The level of autonomy and openness Hopper operates with never ceases to shock me. I feel fully in control of my schedule. If you work hard and put in the work you will be successful here.

Cons

Lots of change but you just go with it. This is just where the company is right now and you just have to be ok with change and have a positive attitude. The benefits of this job and exciting opportunities for future growth far outweigh some of the unease that comes with change.

3.0

Nov 22, 2023

Competitive compensation package but unstable and bad management

Market manager

Recommend

CEO approval

Business Outlook

Pros

Competitive package Nice and talented team members Flexibility Fully remote

Cons

Unstable and unexpected layoff Messy management and many system limitations Unclear KPIs and goals Bad internal communication

1.0

Nov 20, 2023

not recommeding this company

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

If you are looking for something on a short term, then go ahead and apply. They offer pretty good salary.

Cons

You can never be certain about your position. In 1 second they can fire you without any explanations, 3 years ago this company was one of the best ones, but not anymore. They treat you like a slave and you don't have a right to make a mistake (they implement "warnings" which allows them to fire you in a second).

Viewing 142 - 144 of 433 Reviews

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Best Job I've Ever Had

Competitive compensation package but unstable and bad management

not recommeding this company

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