Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 40 reviews)); "Benefits were great." ((in 34 reviews)); "Competitive Salary and good health card" ((in 30 reviews)); "Permanent work from home" ((in 26 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 34 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 24 reviews)); "The culture is toxic" ((in 24 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 17 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

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Hopper

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

4.0

Aug 29, 2022

Review

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Work-Life Balance Great colleagues Approachable supervisors & leaders Company issued equipment

Cons

Constant change, almost weekly Shift Bidding

4.0

Aug 22, 2022

Good spot

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Snacks, bagels -Great co-workers -Lots of work to be done and room to grow

Cons

-Quickly expanding can feel chaotic

1.0

Aug 21, 2022

Dishonest and disrespectful

Work at home travel agent/customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

Work from home option, that's it.

Cons

Dishonest work description, they hired me for one vertical, after a few weeks the asked us to "help out" to another vertical after a couple of months they moved us to this new vertical without asking and 3 months later laid off because wasn’t "productive enough", it doesn’t make sense because I always received "positive" feedback. They announce changes in their policies out nowhere. Messy company overall, they start promising a lot of things and ed up not delivering. Toxic environment Lastly they sent information to the Country's institution with mistaken or not valid info.

Viewing 250 - 252 of 433 Reviews

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