Does Hopper pay their employees well?

According to anonymously submitted Glassdoor reviews, Hopper employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hopper. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Hopper?

45% of Hopper employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hopper 3.5 out of 5 for work life balance, 3.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Hopper?

Senior Software Engineer (29) , Travel Agent (24) , Software Engineer (22) , Travel Experience Agent (18) , Market Manager (16) , Customer Service Representative (12) , Product Manager (12) , Senior Travel Experience Agent (7) , Team Leader (7) , Customer Service Agent (6) , Travel Experience Specialist (6) , Software Developer (5) , Team Lead (5) , Analyst (4) , Director (4)

What are the pros of working at Hopper according to real employee reviews?

"Great people at the company." ((in 40 reviews)); "Benefits were great." ((in 34 reviews)); "Competitive Salary and good health card" ((in 30 reviews)); "Permanent work from home" ((in 26 reviews)); "Unlimited PTO (that we can actually use)" ((in 18 reviews))

What are the cons of working at Hopper according to real employee reviews?

"Bad management and not clear instructions" ((in 34 reviews)); "With poor leadership, financial instability, and no sustainable contracts, bankruptcy seems inevitable unless a buyer steps in." ((in 24 reviews)); "The culture is toxic" ((in 24 reviews)); "It seems like the managers have an unfair power to let people go without investing much into them." ((in 17 reviews)); "No job security is a huge issue with this company especially for North American employees." ((in 14 reviews))

What are employees saying about Hopper layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hopper layoffs and their outlook for job security at Hopper in 2026.

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Hopper

Hopper reviews

3.4

45% would recommend to a friend

(433 total reviews)

Frederic Lalonde

55% approve of CEO

47% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.5

Work/Life balance

3.3

Diversity & inclusion

3.0

Culture & values

3.0

Career opportunities

2.8

Senior management

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

433 reviews

5.0

Aug 9, 2022

Best place to work ever, its been 1 hour and a half and I am still happy.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

WFH, people oriented and competitive salaries

Cons

None as of the moment

2.0

Aug 9, 2022

Think wisely

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good comp and benefits package Unlimited pto

Cons

STO model leads to chaotic work and a lot of finger pointing STO model is meant to mean manager have responsibility of there business units, however, this is a farce and all decision regarding budget, hiring, strategy runs through the CSO who vitos everything

2.0

Aug 8, 2022

Some good benefits but terrible training

Travel agent

Recommend

CEO approval

Business Outlook

Pros

Work from home Vacation and days off allowance

Cons

Terrible GDS training - there is no practice on any of the GDS systems only when you are live and have to follow an info sheet Unfair targets that are changed without notice No investment into long term employees

Viewing 256 - 258 of 433 Reviews

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Best place to work ever, its been 1 hour and a half and I am still happy.

Think wisely

Some good benefits but terrible training

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