IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of training and learning opportunities

Cons

Stressful and job environment, pays is low

2.0
May 1, 2025
Recommend
CEO approval
Business Outlook

Pros

Salary is big and benefits are great

Cons

Utilization concept contradicts the work life balance that they promote... in you should compensate the leaves that you're taking or else your performance will impact negatively..

4.0
Apr 30, 2025

Work life balance

Recommend
CEO approval
Business Outlook

Pros

IBM is well-known for offering remote work, hybrid models, and flexible hours, especially for tech and consulting roles

Cons

Work-life balance can vary significantly depending on your team, project, and immediate supervisor.

Viewing 28 - 30 of 1,424 Reviews

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