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      IBM

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      IBM Systems Support Representative reviews

      4.0

      84% would recommend to a friend

      (1,424 total reviews)
      avatar

      Arvind Krishna

      90% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Jun 16, 2008

      Not your Dads IBM

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good stepping stone to start your IT. Learn as much as you can then move on to a real rewarding job.

      Cons

      Management have no clue. They are arrogant and do take care of the low ranking employees. You will not be appreciated or rewarded for your hard work. They always look at the bottom line and how to cut cost without any regards for the employees. Management is a good old boys club. You need to rub elbows with the right people and brown nose your way to the top.

      3.0
      Jun 11, 2008

      Life in a large organization

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great place if your in your mid-life or later-life career. The environment is easy going. Fortunately my management is very much on the order of "give the employee goals and let them at it". This lack of micromanagement style is refreshing considering this is almost a 100 year old company.

      Cons

      Everything is process and procedure. No authority to act in the best interest of the organization even though your judgement is trusted. You need to take the initiative and be assertive on issues. Covering your "ass" is very much in the culture, so beware. As an individual, it takes time to get used to this kind of place and the people who work here.

      Viewing 1423 - 1424 of 1,424 Reviews
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