IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Dec 11, 2008
Recommend
CEO approval
Business Outlook

Pros

Good opportunity for advancement, excellent benefits. Advancement is very good. You have room to be creative and present in foront of higher level management. The training is excellent. Education is key and they allow you to take a lot of classes to expand your knowledge.

Cons

Good old boy network is a problem. They tend to promote people they like. If you are not close to someone you have a difficult time getting promoted.

3.0
Oct 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Brand Name Flexibility Global and Large Projects. Training opportunities Global exposure and experience

Cons

This is IBM India specific Too process oriented. Feels like working for government. Individuality is missing because of size. Too much focus on cost cutting in the short term but not thinking about the long term impact of these actions.

3.0
Sep 21, 2008
Recommend
CEO approval
Business Outlook

Pros

- Work from home is available and encouraged - micro-management is a minimum - good with work/life balance - respectable place to work - on the job training for technical jobs is helpful and useful for your career

Cons

- salary is low and raises are very low even with great year-end ratings - expectations to always work over 40 hours per week - always cutting jobs, worry all the time about lay-offs - awards are far and few between - employee morale is terrible - education is cut every year - too many approvals are needed for everything (education, expenses, OT)

Viewing 1417 - 1419 of 1,424 Reviews

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