IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)
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Arvind Krishna

90% approve of CEO

76% positive business outlook

Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
2.0
Mar 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Trainings, unlimited hours to self tutoring at think 40 tool

Cons

No hikes, no bonus, no GDP shares as expected, seriously bad politics, and managers favouring their community and also their caste people Even if you get load of appreciations, they will blindly give average rating to you for only reason you are a fresher

2.0
Mar 12, 2017

unsatisfying culture

Recommend
CEO approval
Business Outlook

Pros

large company involved with many aspects of the IT industry. Can find something that interests you. 401k match and medical benefits.

Cons

No interest in the well being of employees nor in providing basic support to ensure their success and efficiency. Layoffs every year and recently more often with seemingly no management planning beyond the current quarter. Purchases innovative new products and companies instead of investing internally. Strategy constantly shifting and a moving target.

4.0
Mar 8, 2017

Nice place to work

Recommend
CEO approval
Business Outlook

Pros

Worked 4+ years there. I had to resign due to personal issues. Great place to work. Great team, great managers. I had 5 first line managers in 4 years. All of them were very good people. The balance work/life in perfect. You can work from home when you need this. Just inform your manager first. This always work.

Cons

Salary should be higher. Winter road conditions may be dangerous for the person from the South, like me.

Viewing 1129 - 1131 of 1,424 Reviews

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