Is IBM a good company to work for as a Systems Support Representative?

Systems Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,424 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Systems Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked Systems Support Representative interview questions at IBM .

Does IBM pay Systems Support Representative employees well?

Systems Support Representative professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,424 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Systems Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4351) , Applications Developer (2909) , Software Developer (2422) , Project Manager (2323) , Senior Software Engineer (2038) , Senior Consultant (1846) , Consultant (1845) , IT Specialist (1112) , Application Developer (1106) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (848) , Intern (826)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11055 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5064 reviews)); "Flexible timings and work from home option(i gotta laptop thats why i enjoy this privilege)" ((in 4391 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3459 reviews)); "Good benefits backed by a solid fortune 50 company with world class products and services." ((in 3290 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5388 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2173 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1997 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1746 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 615 reviews))

IBM Systems Support Representative reviews

4.0

84% would recommend to a friend

(1,424 total reviews)

Arvind Krishna

90% approve of CEO

76% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jan 8, 2011

intense

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

flexibility my best description regarding work schedules

Cons

budgeting has been extremely limting in my area

3.0

Dec 14, 2010

Work culture

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Flexibility in terms of providing Laptop is very good. Good place for the female IT consultants. Lots of knowledge sharing and gaining possibilities

Cons

Salary is less compared to the competitors

4.0

Nov 17, 2010

Great place to work

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Big Brand Flexible timing Great work enviornment You can make your profesional profile valuable for other employer, they will respect you and you may get good chance to work with some other big brands. you can enhance your technical skill beacuse IBM conduct training session time to time for their employees.

Cons

No increment in IBM, better to negotiate at the time to join. No facility for employee refreshment like tea, cofee. Managment is very process oriented... eg to change mouse of your computer you have to write 5-6 mails and you may have to wait 3-4 days

Viewing 1393 - 1395 of 1,424 Reviews

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