IBM Automation Engineer reviews

3.9

75% would recommend to a friend

(51 total reviews)
avatar

Arvind Krishna

96% approve of CEO

65% positive business outlook

Automation Engineer employees have rated IBM with 3.9 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Automation Engineer professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Automation Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

51 reviews
1.0
Dec 27, 2023
Recommend
CEO approval
Business Outlook

Pros

I'm sorry, but really none at all

Cons

I was hired for my second job after working with Python at a previous company. I had just completed the Austin Community College courses in Python and Java. As soon as I was hired, I was sat at a desk and told to manually test a website. I asked for github access and was denied, even read-access. I asked the PMs to include me in scrums and assign me tickets, the PM never talked to me. Every time I would go to his desk, he would say he was busy, every single time. I had no idea what features the devs were working on. When I tried to ask devs directly, my boss would say I was 'bothering' them. I was told not to talk to the devs ever. I was told I was hired for my 'customer service' abilities and shouldn't expect to code. My boss hadn't added me to any jira boards or introduced me to a single person in development. I brought up to my boss how I was expecting an engineering org to work with QA- that I would be involved in scrum ceremonies where work was ticketed, assigned to a developer, and then tasks assigned to QA for either manual or automation. I was told by my boss to instead just keep testing the same UI over and over "like driving a car up and down the road, then left and right, then diagnonal". I was baffled. I also mentioned that I was hired as an automation engineer and my boss told me "not to worry about that". A few months in, the company announced that they were switching to a python test automation project, which is something I had recent experience in. When I asked to work on that, I was told I didn't have a Computer Science degree and didn't have engineering experience, so I was denied. I tried to bypass management at this point and talk to the engineers on that time. At one point I told someone I was sleeping 4 hours a day because I was required to be in both the 5:15AM standup and the 11:15PM standup by my boss. This standup included a bunch of people in India that I had no idea what relation they had to me and seemed to be working on a different project. I just knew I was mandated to be on the call. I was also taking 9 hours of college credit to prove I was "good enough" to code, even though I did have an MIS degree and several years of experience when they hired me. IBM was clear that they only counted Computer Science degrees so I was taking classes that would qualify me for that degree. The person I was talking to about my sleep issues told me 4 hours of sleep is too many, I should only sleep 2 hours a day. I should also mention that IBM's campus was pretty far from where I lived and having to attend both a late night and early morning standup was wearing on me so much that I rented out my condo at a loss of $100 a month to a friend and then got a studio apartment near IBM for the year. During this time period, I had to switch my internet but needed to secure the apartment before AT&T would switch my line over. Once I got the keys to the apartment, I requested to move my internet and was told it would take about 10 business days. My boss told me I needed to get internet 9 days earlier or I'd be fired, even though I'd already escalated the request and was given the earliest date. Keep in mind, I was ONLY moving because of IBM's standups. Not having internet for 9 days would be added to my PIP. Six months in, I was also told there was a issue in the code bubbling up from customer service. When two people pressed a button in the UI at the same time, there was an API error. I was told that I was directly responsible for fixing this issue. I asked how I could be responsible for a race condition when not only was I not the developer, but I wasn't even given github access and able to see the repo that was causing the issue. I was put on a PIP. I quit this job the morning and hour I was hired a year later. I was unable to quit earlier because I took a signing bonus that I couldn't afford to pay back before then. I was in a lot of medical debt when I took the job. The nature of the work also made it very hard to get another job. I had no idea how to present what I was doing in interviews. Eventually to interview better, I started a github project using my own name and started automating the public facing website. This project never integrated with IBM as a company and was never was looked at by a single person except me, but it was the only experience I was able to get at this job doing the thing they supposedly hired me for. Also, the benefits are awful. Due to a chronic illness, i usually max out my insurance. IBM's max was 15k so I incurred 15k in medical expenses the year I worked for IBM on top of my previous medical debt.

3.0
Dec 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Good working environment flexible and adaptive

Cons

Salary is not good hike also not up to the mark

3.0
Oct 22, 2023
Recommend
CEO approval
Business Outlook

Pros

Great learning and lot of courses available

Cons

Compared to market low package

Viewing 16 - 18 of 51 Reviews

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