IBM reviews

3.9

78% would recommend to a friend

(107,193 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
May 19, 2015

the IBM-er

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

if you don't mind being lied to, your only chance to succeed is to start carrying your manager's luggage, or to have your parents as IBM's clients.

Cons

One of the first thing you are beiing told once you're on board is that you are now an IBM-er, and you should be proud, bla bla. Do not be fooled. It only means you are no longer a person with a first and last name, with skills, capabilities, etc, you just a resource, a number in an excel table. That's it. Your aspirations, wishes, etc do NOT matter. You should only concern yourself with the profit and shareholder's return on investment. Also, never forget you will only be valued as long as you help your manager look good in front of his manager, and the one above him/her and so on. If you have an idea which turns out to be a good one, it's your manager who gets the credit. If it turned out it was not a good idea it is entirely your fault. Keep in mind you will get 0 support - whatever new idea you bring to the table you must also have the resources to implement it (unless you're a VP and you have the power to "allocate resources"). Every 2 years a new "wave"of VPs appears, and each one brings his own "procedures" and äpproaches"to the table. After 2 years trying to make some sense of them, they are promoted/ they change jobs. And then a new one comes along, the cycle starts all over again. I have seen numerous sons and daughters of clients being hired as IBM-ers, simply because of who their parents were. This on top of the usual parents pushing to have their children hired, choosing a well positioned IBMer as your god father, and so on. During the last "Jam session" ( the purpose of which was to validate the corporate values) the most talked about topic was lack of respect for employees and what can be done to re-instate it. The official results of the Jam mention nothing what so ever about this topic. HR is a joke, they only work for managers, don't give a dime about anyone else. Nobody clearly explains what the processes is for getting a raise, a band increase, being nominated for special educational programs (such as MBAs).

2.0
Apr 10, 2015

Employees are Resources

Recommend
CEO approval
Business Outlook

Pros

The brand still carries weight. Can work almost anywhere in the world.

Cons

They treat any overtime as voluntary but if you decline to work it, it will negatively affect your performance reviews. Non-competitive wages. Outside of immediate team, you are treated as just a resource to be moved around as they wish.

3.0
Mar 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance. Lots of working from home -- which is especially helpful for new parents or folks dealing with sick loved-ones. IBM shows a lot of trust in its researchers to choose their own problems and drive them. It also encourages collaboration with academia and it's a good way to get interns to come and work for you while staying on the cutting edge and relevant in the broader research community.

Cons

Lots of older IBMers don't get the way the world works today, and that's alarming. The notion that everything open source is winning and everyone wants everything "as a service" is a fairly new concept that hasn't entirely been accepted by all within research. With the research organization being so large there are people who just don't get how to do impactful research anymore. They're so focused on supporting the current busniess that they spend years without any significant publications and lose sight of what are the important problems that will prepare IBM to compete. There's almost a unethical drive to get more patents -- even for stuff we'll never build. In effect, IBM Research is the biggest patent troll there is. Also, the bonuses are *tiny* (around 1% for average performance and <10% for the best of the best performers). I don't know what it used to be like at IBM Research but it's obvious why the best people arrive, love the freedom, and then realize top-notch research will not be rewarded unless it makes it into products within a year. To make up for longer-term results, you have to write patents, since at least that does generate revenue for the division.

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