IBM Customer Service Representative CSR reviews

Users say... "Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" "The people are great and the Extreme Blue program was excellent for learning principles of product design." "Flexible timings and work from home options but again that depends on the kind of project we are working." "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" "Good benefits backed by a solid fortune 50 company with world class products and services." 

Users say... "Low salary and the increment was less than 2% even top performer unless you got band promotion" "• Hard to get a promotion unless you have a good manager that is respected and fights for you" "The pay is low and not much hope it will get better even through hard work and delivering results" "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees."