IBM reviews

3.9

78% would recommend to a friend

(107,101 total reviews)
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Arvind Krishna

76% approve of CEO

68% positive business outlook

IBM has an employee rating of 3.9 out of 5 stars, based on 107,101 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IBM employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

107K reviews
1.0
Aug 23, 2021
Recommend
CEO approval
Business Outlook

Pros

IBM big corporate badge Learning opportunities Fortune 500 client exposure

Cons

- Horrible progression and promotion system - almost non existent - managers will lie to you about future prospects to ensure you work hard and then make excuses - Often you will be thrown into situations without proper training - the CIC work model means you work at least 44 hours… you basically make up the your vacation time with overtime hours. But are not paid overtime ever - they rather make you miserable enough to leave rather than fire you or increase pay

1.0
Jun 24, 2020
Recommend
CEO approval
Business Outlook

Pros

If you're a permanent role: 13.5 months of salary discretionary bonus tax-advantaged Housing allowance pretty good medical insurance (AIA) If you're a contractor: 10% gratuity upon contract-end For both perm and contractors (your manager could disapprove any of the following reimbursements if they want to chase the revenue KPI): support allowance (you still have to support even if you're not eligible to claim for this allowance) capped mobile service plan reimbursement (bring the laptop assigned to you and have tethering ready when you're "off-work" or on vocation) capped taxi reimbursement (only applies to receipts after 22:00)

Cons

There's a reason IBM changed the slogan from "Work-life balance" to "Work-life integration" a few years ago. Consider you've given up your work-life balance the day you accepted the offer: Depending on your role, you are overloaded with 300%-500% workload. Unpaid overtime work is normal, you would be working at least 10 hours a day (excluding the lunch break), and depending on your project, you might be required to provide 24x7 production/BAU support parallel with your normal working hours. That means your supposedly after-work life would be frequently disturbed by sms + whatsapp + phone calls, no matter you are sleeping, on sick leave, on annual leave, or on compassionate leave. There is nothing tech about IBM, the management (from Band 8 Project Managers to CEO) are all revenue-driven, tech & innovation are not the concerns as long as their accounts' revenue meet the KPI. That means as long as mainframe and other legacy tech is still generating income, they would love to assign resources into that. That's what you got when the management & decision makers are all non-tech person. They are more like salespersons.

1.0
Nov 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Generic benefits of working for any big company. Name recognition, lots of training materials of varying quality, large network of people who may or may not be willing to help you at all

Cons

I’ll address the most probable rebuttal first: Client Innovation Centers are not a complete representation of IBM, but any company that creates and enables a facet of their organization with this many issues should seriously reevaluate. They do not pay enough for the work you do. This is not just a subjective claim, simple research on the job title at other companies tells you you’re getting underpaid. You do not get the experience/flexibility in experience they claim you get. If you stay with the company for 20 years you may be able to get the exposure you want. But the first 5 o so years, you have virtually no control over what you learn. You can be as motivated and outspoken as you want, but they will put you wherever there is a need. Management is patronizing and disrespectful of our reasonable complaints of being underpaid and (contractually) overworked. The job I accepted listed 50% travel, but the CIC is at the whims of their big clients, so you will probably travel 100% (every Monday - Thursday or Friday). Somehow though, the fault comes back to you as the little pawn of an employee for not reminding everyone higher than you of your travel limits. During Christmas time of 2018, we were asked to forfeit our “use it or lose it” vacation time because “IBM is not doing well in Q4 because of consultant vacation time.” This is the epitome of disrespecting work life balance. Do I think the CEO would have agreed with this, had she been there? Probably not. Does that matter? No. How did a game of bureaucratic, corporate telephone result in multiple managers in multiple different meetings asking employees to not take vacation during the holidays to see their families? Horrible tone at the top.

Viewing 169 - 171 of 107,101 Reviews

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