IBM Senior Program Manager reviews

4.2

60% would recommend to a friend

(122 total reviews)
avatar

Arvind Krishna

94% approve of CEO

68% positive business outlook

Senior Program Manager employees have rated IBM with 4.2 out of 5 stars, based on 122 company reviews on Glassdoor. This indicates that most Senior Program Manager professionals have an excellent working experience there. IBM is rated in line with the average (within 1 standard deviation) by Senior Program Manager professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

122 reviews
1.0
Apr 6, 2009
Recommend
CEO approval
Business Outlook

Pros

The best part of working for IBM is some employees have the option to work at home.

Cons

There is absolutely no respect for the individual. Sr. management could not care less about the employees. They are on a mission to move work offshore to India and China, and get rid of as many U.S. employees as they can. They are even forcing the U.S. employees to train their replacements. Then, employees with 20+ years and excellent reviews are thrown out like yesterday's trash. These are not low level employees -- we are talking about senior professionals in IT, finance, etc., who are highly educated and high performing employees.

2.0
Feb 8, 2009
Recommend
CEO approval
Business Outlook

Pros

IBM has a great deal of bright, talented, dedicated, hard-working people -- and there's a lot to learn at a company of this size. I used to be able to also say there are many opportunities in a company of this size, since if you didn't like your first job, you could always apply for a position in another area / division. Today, however, with nearly quarterly downsizings / job outsourcings going on, when you do look for a new job within IBM you're often competing with hundreds to thousands of others who were just advised they're on the way out the door and have only 30 days to find a new job in IBM. As a result, over the past 8 years or so, mobility within the company has been very limited. -- as has upward mobility due to IBM's laser focus on reducing SG&A (sales, general and administrative = headcount) expenses quarter to quarter.

Cons

Employee morale is poor, and workloads are unreasonable (with many working 60+ hours per week in salaried positions) due to IBM's laying off so many American workers in 2009 (in spite of reporting record earnings for 2008). IBM's performance appraisal and rating system, called the Personal Business Commitments (PBCs) system, is a flawed system which forces managers (I know, I was a manager myself for 10 years) to "skew" the ratings to match a normal, "bell shaped" curve distribution. For all but the few fortunate workers who are able to secure a top rating, the system is demoralizing, and is seen as an unfair way of keeping pay increases and bonuses low.

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