IBM System Support Representative reviews

4.0

88% would recommend to a friend

(178 total reviews)
avatar

Arvind Krishna

66% approve of CEO

85% positive business outlook

System Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most System Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

178 reviews
1.0
Apr 30, 2024

Tortured like hell

Recommend
CEO approval
Business Outlook

Pros

Salary hike after moving from other company to here.

Cons

I dreamt of IBM before when I was a fresher. But I came to know big companies like IBM are not a good place to work. The work pressure they give you is like hell. You may not have a life except working with tickets, getting shunts from lead etc. there was a lady lead who use to scold me like a own sister. She tortured me with a mountain of tickets and their closure, even if we tell the truth, she blames you for everything like we trying to escape from work. The manager is a psychic fellow who calls you even on a Saturday night and asks you to login that too after resignation also. I was pregnant at that time, and after baby birth, they calls me during maternity leave and ask to do this, do that etc. Never work in IBM. Save your lives !! There is no opportunity for excelling in position. Only ticketing for me where I am a senior Linux administrator. That hurted me so much.

5.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good work culture and all

Cons

Bad coffee and all amenities

4.0
Apr 27, 2024

AEM Developer at IBM

Recommend
CEO approval
Business Outlook

Pros

Very flexible environment and no need to maintain ODC hours. GenAI has a good scope here since they're developing watsonx which is similar to ChatGPT

Cons

It depends on managers whether you get everything you deserve and get treated accordingly.

Viewing 61 - 63 of 178 Reviews

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