Is IBM a good company to work for as a System Support Representative?

System Support Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 178 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open System Support Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked System Support Representative interview questions at IBM .

Does IBM pay System Support Representative employees well?

System Support Representative professionals rate their compensation and benefits at IBM with 3.3 out of 5 stars based on 178 anonymously submitted employee reviews. This is 8.7% worse than the company average rating for salary and benefits. Find out more about System Support Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4346) , Applications Developer (2909) , Software Developer (2420) , Project Manager (2322) , Senior Software Engineer (2036) , Senior Consultant (1846) , Consultant (1844) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (847) , Intern (824)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 10973 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5042 reviews)); "Flexible schedules and work from home opportunities are really good." ((in 4399 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3414 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3307 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5418 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2178 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 2012 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1760 reviews)); "Poor Leadership; Weak Execution; Benefits to employees are getting worse; Money spent on dividends instead of R&D." ((in 611 reviews))

IBM System Support Representative reviews

4.0

88% would recommend to a friend

(178 total reviews)

Arvind Krishna

66% approve of CEO

85% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (178 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

System Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 178 company reviews on Glassdoor. This indicates that most System Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by System Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

178 reviews

3.0

May 26, 2019

Good Work-Life Balance

Senior system engineer

Recommend

CEO approval

Business Outlook

Pros

Good, Training and different technologies available ... Lot of areas to grow

Cons

Hikes and Compensations Lot s of Managers

3.0

May 12, 2019

If you get hired don't make a career out of it, get some experience and move on.

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

As an Systems Support Representative you have some freedom in your day.

Cons

Current Management does not care about IBM's customer base, just the contracted vendors that IBM provides service for.

5.0

Apr 30, 2019

System Support Representative

Systems support representative

Recommend

CEO approval

Business Outlook

Pros

Love the Company and job very flexible timing and my Manager and my colleagues were very supportive and really enjoy working there. Lot of opportunities to grow in your career High recommend IBM

Cons

Not much fun activities for employees to keep them energetic

Viewing 166 - 168 of 178 Reviews

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IBM System Support Representative reviews

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Good Work-Life Balance

If you get hired don't make a career out of it, get some experience and move on.

System Support Representative

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