Is IBM a good company to work for as a Systems Service Representative?

Systems Service Representative professionals working at IBM have rated their employer with 4.0 out of 5 stars in 1,449 Glassdoor reviews. This is a higher than average score with the overall rating of IBM employees being 3.9 out of 5 stars. Search open Systems Service Representative Jobs at IBM now and start preparing for your job interview by browsing frequently asked Systems Service Representative interview questions at IBM .

Does IBM pay Systems Service Representative employees well?

Systems Service Representative professionals rate their compensation and benefits at IBM with 3.5 out of 5 stars based on 1,449 anonymously submitted employee reviews. This is 2.8% worse than the company average rating for salary and benefits. Find out more about Systems Service Representative salaries at IBM.

What are the top reviewed jobs at IBM?

Software Engineer (4351) , Applications Developer (2909) , Software Developer (2421) , Project Manager (2323) , Senior Software Engineer (2038) , Senior Consultant (1846) , Consultant (1845) , IT Specialist (1112) , Application Developer (1105) , Associate Systems Engineer (1030) , Business Analyst (1025) , Systems Engineer (871) , Manager (850) , Managing Consultant (848) , Intern (825)

What are the pros of working at IBM according to real employee reviews?

"Good work life balance and good to be able to work from home although that’s often at the discretion of your manager" ((in 11034 reviews)); "The people are great and the Extreme Blue program was excellent for learning principles of product design." ((in 5071 reviews)); "Flexible timings and work from home options but again that depends on the kind of project we are working." ((in 4363 reviews)); "1. Extremely good work culture 2. Packages are good 3. Direct contact to senior level employees" ((in 3428 reviews)); "Good benefits; IBM prides itself on being a leader in Healthcare Benefits and incentives for healthy living." ((in 3315 reviews))

What are the cons of working at IBM according to real employee reviews?

"Low salary and the increment was less than 2% even top performer unless you got band promotion" ((in 5372 reviews)); "• Hard to get a promotion unless you have a good manager that is respected and fights for you" ((in 2158 reviews)); "The pay is low and not much hope it will get better even through hard work and delivering results" ((in 1984 reviews)); "No Salary hike.No On site opportunity.Very few are lucky getting visas and traveled to on" ((in 1742 reviews)); "Poor leadership: One senior exec's ego is much larger than his brain; no longer values employees." ((in 613 reviews))

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IBM Systems Service Representative reviews

4.0

79% would recommend to a friend

(1,449 total reviews)

Arvind Krishna

90% approve of CEO

77% positive business outlook

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Systems Service Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,449 company reviews on Glassdoor. This indicates that most Systems Service Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews

4.0

Feb 4, 2025

Good long term service

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

Unlimited sick leave and not much politics

Cons

Increment and Salary and work form home polices not globally they control for department levels it's not good

3.0

Feb 4, 2025

Work at IBM

Senior systems engineer

Recommend

CEO approval

Business Outlook

Pros

Sick leaves 2 days locations

Cons

Very low hike and that too after long time

4.0

Jan 29, 2025

Senior Systems Analyst - IBM

Senior systems analyst

Recommend

CEO approval

Business Outlook

Pros

work life balance, flexible hours, new learnings, certifications, Hybrid office model

Cons

Salary growth, micromanagement but it depends on project.

Viewing 43 - 45 of 1,449 Reviews

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