IBM Technical Support Engineer reviews

4.0

70% would recommend to a friend

(439 total reviews)
avatar

Arvind Krishna

61% approve of CEO

57% positive business outlook

Technical Support Engineer employees have rated IBM with 4.0 out of 5 stars, based on 439 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

439 reviews
3.0
Aug 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about AIX, Tivoli Storage Manager/ Spectrum Protect, IBM Tape Libraries. Talk to people all over the globe.

Cons

Customer have no clue of there environment and its your fault. Not having the latest equipment in the test lab. Pager/weekend duty. If you have been with the company 10+ years or more, and get laid off, the package is a joke! In 2015 the severance pay was only 1 month regardless of how long that one have been with the company.

4.0
Jul 11, 2025

good

Recommend
CEO approval
Business Outlook

Pros

Less work, but it varies from team to team

Cons

No Job security as such

4.0
Jul 8, 2025

Storage

Recommend
CEO approval
Business Outlook

Pros

Work culture ,Hybrid model, Good opportunity

Cons

nothing as such ,apart from low hike

Viewing 28 - 30 of 439 Reviews

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