IKEA reviews

3.7

65% would recommend to a friend

(13,420 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,420 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

13K reviews
3.0
Aug 1, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits and pay are by far way better then I've had elsewhere. The work/life balance for the most part is good. Everyone is friendly and always okay with answering your questions. The values when actually practiced make Ikea a very good company to work for. Depending on the type of position you have within the company your opportunities for growth can be endless.

Cons

Depending on the type of management you have and what your position is within the company your development in the company will probably result in no actual development at all. Upper management or "steering" tends to act like they are above everyone. Not all the stores are the same when it comes to how they are managed and how managers are allowed to act/get away with. If you are wanting a part time coworker position you'll be fine because you don't have to deal with upper management constantly but being a manager at Ikea is like being in the twilight zone or being back in high school.

1.0
May 16, 2014
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the company of most of the people I worked with. A lot of foreigners and local celebrities shopped at the store. I was exposed to people I would not have met otherwise.

Cons

Management was incompetent at best. From the outside looking in, it felt as if the people in charge had no idea what they were doing. Since the store was extremely profitable, any management problems were swept under the rug. Internal problems be damned, IKEA's too popular to fail. Promotions were purely political. Unless you were apart of the "club", you weren't promoted. People that couldn't lead their way out of a paper bag were put in positions of leadership and power. There's a petty rivalry between those that worked on the second floor and those that worked on the first floor. The employees that worked inside had no respect for the employees that worked outside. There was no official training for my job. I learned how to do everything through trial and error. Very high volume of customers on weekends and holidays.

1.0
Dec 22, 2013

Long fruitless journey

Recommend
CEO approval
Business Outlook

Pros

Great benefits package is the only reason I have stayed with this company for so long.

Cons

Strong cliques among Shopkeepers. Steering group does not follow IKEA values. Only promote favorites and overlooks those with strong potential.

Viewing 193 - 195 of 13,420 Reviews

Glassdoor has 18,665 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.