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      ING

      Engaged Employer

      ING Customer Service Associate reviews

      2.6

      0% would recommend to a friend

      (9 total reviews)
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      Steven van Rijswijk

      Not enough data to show CEO approval

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      Reviews by job title

      9 reviews
      3.0
      Aug 12, 2012

      I learned a great deal about the products offered and serviced.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work at Home Good robust benefit package Company paid internet and phone service No office politics No Micro-managing Never see boss

      Cons

      No good opportunities for advancement Breaks changed from (2) 15 minute breaks to (2) 10 minute breaks No opportunity to get to know co-workers Tedious work Low pay Need to have specific support for products serviced No interation with Senior Management (left with feeling of not important)

      3.0
      Apr 26, 2012

      it was ok

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      they really try to work with you if you are having issues, I dont think the job was easy by any means and belive that it should be known that you deal with pissed off customers and staff who are always asking questions. training should be longer than the 4 weeks they provide..way too much info for the time they give you to learn it. Managment seemed to have favorites but it was a fun department to work in.

      Cons

      pay was awful compared to other Dsm Jobs, high stress in my opinion, high turn over ..

      3.0
      Dec 21, 2011

      Decent job, good benefits, Not enough pay

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, especially paid-time off including 4 weeks of paid time immediately upon hire, great co-workers, laid-back work environment

      Cons

      Not enough pay compared to other financial companies, management can be a bit too nonchalant when it comes to supporting employees, promotion opportunities are few and far between, high turnover rate for new employees

      Viewing 4 - 6 of 9 Reviews
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